


Live Call Answering Services In The US | AnswerConnect
Based on authentic user experiences
Marcel
6734 reviews
N/A
8 months ago
Top quality highly recommend
My experience with this company so far has been very good The employees work hard to ensure that everything works the way I want it to as a customer Hima is particularly outstanding I had a lot of script customization requests and she went above and beyond my expectations to make everything possible and improve processes that I hadn t thought of Hima is extremely polite courteous and has a lot of expertise which she uses to customize everything very quickly and according to my wishes Thank you very much
Finis Cole
6734 reviews
N/A
8 months ago
Above and Beyond Expectations
Dyan helped me to set up AnswerConnect service this morning Her knowledge of the services available was extraordinary and did such a wonderful job walking me through everything the platform has to offer I m very excited to be working with you and Dyan I couldn t have asked for a better person to walk me through the set up process
Archadeck of Scottsdale
6734 reviews
N/A
8 months ago
Right-size my plan
Today Robert Tovar helped me find a plan that was right for my call volume This package saved 250 month vs what was already scheduled Robert as well as all the others I ve had contact with at answer connect have been wonderful to work with
Jonathan Sanders
6734 reviews
N/A
8 months ago
Effective Support Team
I wanted to make edits to one of our scripts While I was unable to do so 100 manually for the specific changes I wanted the support team worked hard to make that a non-issue even going so far as to pre-empt where I wanted to move certain content
Admin
6734 reviews
N/A
8 months ago
The level of understanding my needs as
The level of understanding my needs as a client The level of patience answering all questions The intake call when starting the service the rep was on the phone answering my wife questions for 3 hours I highly recommend this company
Deborah Hughes
6734 reviews
N/A
8 months ago
Onboarding today was painless and very
Onboarding today was painless and very easy to do All of my questions were answered I feel very confident that AnswerConnect will be answering my business phone as if they were an employee of mine
Owner
6734 reviews
N/A
8 months ago
Great Customer Service to Callers
So far each time I listen to the recording of who is answering our calls for our business the agent is spot on with being friendly and customer service receptive They speak clear English and talk like employees instead of robot or answering reps Really glad I m using as of this rating
Citywide Massage
6734 reviews
N/A
8 months ago
This was one of the best decisions I ve
This was one of the best decisions I ve made as a business owner Not only does it make business more enjoyable for me taking some of the pressure off but they also stay on top of customer service with quick and thorough responses to any issue I ve had no matter how significant or small
N Jackson
6734 reviews
N/A
8 months ago
This was a very happy experience
This was a very happy experience At the end of the training I felt at ease supported and knowledgeable to perform the tasks I credit Ms Christina for all of her help and support Her tact leadership friendliness and attention to our needs was manifested The success of our business is very important to us and putting it in the hands of a stranger can be difficult However Her interest and patience made us feel especially thankful that we made the right choice in deciding to go with Answer Connect Although we are new at this she made it clear we are not alone
Kelly Baldessari
6734 reviews
N/A
8 months ago
Dyan Morrow has made this whole process
Dyan Morrow has made this whole process so simple and seamless We are going to turn our phones over starting on Monday as I am out of town until then Thank you so much Dyan for helping me through this With all of the systems I have implemented over the last 6 months for our new practice this one was by far the easiest and most pain free thanks to you