Antelopeaudio Reviews

Promises promises - zero delivery

in Sept 2022 I bought Discrete 4 Pro Synergy Core and AFX2DAW software to use on a fully qualified system The interface still keeps randomly disconnecting and the software never ever worked Knowledgable and helpful support staff from Eastern Europe tried to help on several occasions but couldn t Now they don t stoped answering my support emails One of the guys emailed me saying that the fix is unlikely because the company is now switching to native plugins Don t touch them with a bargepole

Won t even tell you the specifications of the products you buy

Contacted support for advice about specifications of one of their products The company refused to give me basic power specs of their headphone amp which every other company publishes I only want to find out if it would run my headphones nothing more Why is this company hiding specifications that EVERY other company publishes I can only presume that their products are that poor they don t want to publish them I recommend people to find a company that is transparent with specifications

Bought a Zen Q USB

Bought a Zen Q USB the unit Display was very dimmed try calling emailing and using chat support couldn t reach anyone for 3 days call on hold for 2 hours every one of those days finally someone calls back and said would update me in 24 hours surely didnt but found my online email ticket was closed reached out again for another 2 days

Thanks for nothing truely awful

2nd interface from this company my own fault Hardware seems excellent software and support is awful I have emails that prove that are not interested if you wear glases and need larger screens and curently have a bricked Gen 4 interface after their launcher update Thanks for nothing truely awful

Company is shady

Company is shady Their subscription has no out they just steal your money Never giving them anything else but loud reviews and warnings to others thinking about trying out their ecosystem STAY AWAY FROM ANTELOPE AUDIO

Antelope Audio Customer Support Suck

Unbefreakin-lievable I ve been running a 1st gen orion 32 for the last 7 years Sounds amazing and was trouble free til last week when it died Trying to get it fixed OMG 3 hours online waiting for customer support to get back I woke up in the morning to find a reply 10 hours late Eventually put through to some utter cretin Juan Felipe Castillo - who just shut the ticket down No email text or call - just left me hanging for 18 hours What a bunch of useless cretins I ll never buy from them again

Been a customer from this company

Been a customer from this company the Hardware unit is Solid But the Software Business Model and customer service are just TRASH straight a RIP OFF They could be the direct competitor VS Universal Audio but they just want to make money sadly lot of potential wasted

Amazing products excellent customer

Amazing products excellent customer service by Aleksandar he solved all my questions What else do you need from a company Keep up the good work guys