


Based on authentic user experiences
Linda Hall
6717 reviews
N/A
9 months ago
We had to cancel a cruise because my husband had an injury that required surgery
We had to cancel a cruise because my husband had an injury that required shoulder replacement surgery When I filed the claim I sent copies of the doctor s diagnosis and plan of action I received an e mail in a few hours saying the claim had been reviewed and accepted After I sent the info for my bank account the money was there the next day I will ALWAYS use this company for any travel in the future
Thomas McGinn
6717 reviews
N/A
9 months ago
I had to cancel my trip due to medical
I had to cancel my trip due to medical reasons I furnished the requested paper from the tour operator and my doctor Within 48 hours my claim was approved and I received my expected refund in my checking account three days later Very easy
Rebekah Randolph
6717 reviews
N/A
9 months ago
First time with Aon but won t be last
I have always purchased travel insurance but never had to actually use it until our last trip My husband woke up the morning we were supposed to leave with a bad case of Covid I canceled our cruise with the cruiseline that morning and called the insurance company immediately and got my paperwork started We had our claim reviewed approved and paid out very quickly
Mercedes Fraser
6717 reviews
N/A
9 months ago
Stranded in NYC - Aon Saved the Day
My husband and I ended up stranded in NYC after a week long vacation We didn t have anything bu tour backpacks - we were terrified and knew this could end up being quite the unexpected expense Luckily we had trip insurance and filed a claim through Aon It was easy to do and had an incredibly impressive turnaround time We fully recovered all of our expenses due to our trip delay and I will ALWAYS travel with trip insurance from now on
Barbara
6717 reviews
N/A
9 months ago
Quick and efficient handling of my claim
I suffered an unexpected injury that made it impossible to go on my scheduled cruise Aon Affinity Travel Insurance made it easy for me to file a claim through their courteous and efficient processing I received a refund in no time at all I will never book a cruise without adding their insurance plan
Kenneth
6717 reviews
N/A
9 months ago
The procesQuick and easys to file the claim was
The process to file the claim was straight forward and easy to follow Submitting the information online was quick The review process was done very quickly and the repayment was completed shortly thereafter
Charles Rhyner
6717 reviews
N/A
9 months ago
Canceled Rhine River trip
My wife and I had to cancel a Rhine River trip with Viking in September We had travel insurance filed a claim and received reimbursment Very pleased with the service
Tom Bonaventura
6717 reviews
N/A
9 months ago
Easy and clear online instructions and
Easy and clear online instructions and options Timely updates and progress of claim
Debbie Pagan
6717 reviews
N/A
9 months ago
Beyond the call for me
This company went beyond the call to help me with an insurance claim I do travel a lot and would like to know if I could use your company for all my travel insurance Is there a particular person or agent that I could call when I need travel insurance
JAMES ALTMAN
6717 reviews
N/A
9 months ago
FAST SERVICE
Everything went well The claim forms were easy to complete and was quickly reviewed I believe the claim was settled within 2 weeks which hs to be some type of record Great service Thanks