Apcoa Reviews

Dishonest and criminal

Stavanger Stadion Parken 50min parking I got invoice for 172 minutes After calling to Apcoa they told its correct and i need to collect evidenceSo on the way to shoping mall manager

They could an honest job and provide

I received two invoices from them and i paid After a month gothia send inkasso faktura that i park on particular day it was 1 week but no specific location Send complain to apcoa they cannot recognize where and asking me i have to show picture that i paid and i send to them After that they saying i paid same kid in 2 invoices Of cource when u paying invoices u paying one by one right So its my fault or its there fault And now they want me to pay again faktura They get back money not same amount what i paid I paid 128kr they get back 53kr and after that i must pay again 128kr because they give me back 53kr Im confused and its so unprofessional that they ask me to contact this Arvato and then Gothia So pathetic hopefully this company will be close

Charged 59kr just for a faktura

I had used the app to auto pay and for whatever reason it didn t register I had been out of country and never recieved and invoice so the first invoice went to collection I rang them and explained everything that happened and the man i spoke with found the app had not worked so i paid what i owed minus the extra fee Now a few months later i recieved another collection letter for 210nok meaning they never took it off and they now want me to pay the extra balance I explained again but this time I am ignored and told to pay This is daylight robbery in my eyes and shows how dishonest and ignorant people working for them or how backwards the company policy is

no way to pay online

They could an honest job and provide clear instructions Instead they charge or give fines Very bad experience both for work and private parking Not a good impression about the company or their app It is weird that don t care about it

We are not Apcoa s customers We are their fodder

Left the parking on a weekend so the mall is closed We thought it would be easy to pay online Bad choice Been trying to access flow apcoa no and was never able to It times out as the website is unresponsive You also cannot use the app if you only register after having left the parking Reached their customer service but was only told to go to the website So pay on the machine if you can because trying to pay online WILL cause undue amount of stress

Worst service ever

I had an issue that could not be resolved directly with Apcoa I never lost my cool and kept it very professional asking for help to rectify the error I can only imagine the angry calls they get They remained certain there was no error on their part They ended the conversation with there is nothing more we will discuss and we will not remove the fees I asked for them to follow up with their decision in written response to the emails we sent back and forth for 4 weeks so that I may take it up with the shopping center I was told No we do not have time I took it up with the shopping center and was credited within 24 hours The problem was Express Parking and Garage Parking 3 hour parking allowed Express Parking gives you 1 hour and you get one more when registering on the tablet at EVO Fittness The tablet was down and said it would be done manually and not to worry I even had a picture of it The Garage Parking is closed at 0500 and did not open until 0700 I was there before and had to use Express with registering on the tablet to get two hours Well Apcoa says that is not how it works meanwhile the shopping center website says different and so does the many times I used it before I have since begun to use other stores instead of the ones at Brynsenter due to this and another mistake Apcoa made that was rectified in a positive manner After the response to not confirming the conversation via email I felt hopeless We are not Apcoa s customers we are their fodder

This company is a criminal fraudulent

This company is a criminal fraudulent enterprise FULLY supported by OSLO City Administration It shows just how deep corruption in Norway goes They have installed parking ticket machines that can be activated ONLY by following procedures in Norwegian language As a foreigner - one stands no chance against these goons In addition to that - the parking spaces or places are - not maintained They just managed to get the license to use public surfaces for their own business How Well OSLY City Administration SOLD it to them AVOID Parking at APCOA Parking areas - at all costs

The app doesn t work on my phone at

The app doesn t work on my phone at all so payment has to be done through their website You don t know you have to pay anything unless you log into their site with your info Not possible to pay with Vipps and the only form of payment is through a card One must wonder of those details are even safe with them considering the shockingly unprofessional of a service it is Surely there must be a better parking payment company in Norway to work with

Apcoa Flow appen handterer ikke at

Apcoa Flow appen handterer ikke at iPhone er p WiFi Ingen forbindelse Du har ingen internettforbindelse Sl av WiFi Hei APCOA FLOW kunne ikke gjennomf re automatisk trekk p NOK 44 90 for kj ret y RKxxxxx Du kan betale for parkeringen innen 48 timer her flow apcoa no URL flow apcoa no gir Access DeniedYou are attempting to access a forbidden site Consult your system administrator for details