


Triple Double Glazing Luton 7 windows from 4 830 Apex Windows
Based on authentic user experiences
Robert Chiew
6735 reviews
N/A
6 months ago
Extremely slow service
We required a new back door and found this company on google They looked like a reasonable company I booked a visit to measure up and order the door A second chap arrived to measure the door This order took quite some time to arrive and was not what we ordered originally when delivered to be installed Installer was very professional and also advised that this door looked wrong He advised us to contact the office So the chap who came to quote for the door was contacted and he came again with a sample of the correct outer colouring for the door We did add additional glass which we agreed to pay extra for I chased and chased for an install day and was told it was ordered Another person arrived to measure the door from this company which seemed strange as we were under the impression that the door had been ordered already I telephoned the office again a few weeks later and was told that the door was on order with another company but there was delays in gettin the glass This was normal due to covid The person in the office eventually gave us a date of install of 6 8 2 8 the installer turned up and installed our new door I cannot give him enough praise for a great job Shame the customer service is so bad I cannot recommend this company to any friends or family due to the poor customer service we have received
MB
6735 reviews
N/A
6 months ago
Contractors lack knowledge of features and Pushy for payment
I required a door that can go on a latch I do not know names of locks but rather told the sales man what features I needed to have I then signed on a lock based on our discussion but when it was installed there is no latch option They claim I signed I wanted this lock and so they are not responsible but I only signed after discussing the features I needed I am left with a nice door but not what I need They were very pushy for payment and offered to take off 100 I am left with what looks like a nice door but it doesn t meet my needs and I cannot afford to re-do I have also noticed recently that the seal between the door and my house has started to come away I fear I will be needed to pay another company to sort out this mess
Denise Boyle
6735 reviews
N/A
6 months ago
I have a no soliciting sign on my door
A lady representing Apex Windows rang my bell and waited for me to answer I have a big dog that was barking away but when I opened the door while trying to keep the dog in the house she started petting the puppy who was also at the door and trying to get out I was attempting keep the dogs in the house and in control and it was obvious but she just stood there and was trying to make polite conversation I asked for what she needed wanted several times She final said she was from Apex Windows I pointed to my NO SOLICITING sign and she said she wasn t soliciting that my house was prefect for some kind of special replacement project and I would only have to pay HALF I told her she was soliciting and that she would be reported NOT OK APEX RESPECT THE NO SOLICITING SIGNS AND RESPECT THE BIG DOGS especially when the owner is saying SH T she d not harnessed Vancouver Washington
John
6735 reviews
N/A
6 months ago
Amazing Job Thank you
I used Apex Windows about 1 month ago and they did an amazing job replacing my entire front and back windows to my house It has made such a different already If you are lucky enough to fall within the catchment area there s no other company I would recommend
Mem Hussein
6735 reviews
N/A
6 months ago
Excellent service from start to finish
Excellent service from start to finish Excellent quality at excellent prices Would highly recommend to my family and friends
Frank Carsello
6735 reviews
N/A
6 months ago
Had a broken Pella window from a golf ball
Had a broken Pella window from a golf ball Apex first came out to measure and return to reinstall the new glass Professional timely and polite It s the company to call for any kind of window service Also they were less expensive than others I contacted
D S
6735 reviews
N/A
6 months ago
Perfect Supplier
I am going through a renovation and have installed 10No windows and 1No composite door Sales team are really great and not pushy product talks for itself Install team courteous and professional We install triple glased anthercite windows All works perfectly we have a few snags with windows and doors return visits booked and attended without an issue at time of install trickle vent covers missing this was installed with no issues Door has a issue onsite the frame was replaced I think the doors are from another supplier but the windows are made in house 2 months after install noticed that an external trickle vent cover missing Luke called me back from my email and has popped a few in the post to me thank you I highly recommend Apex for product price and service
Simon Chinery
6735 reviews
N/A
6 months ago
Replacement windows and doors
Replacement windows and doors in a Conservation Area Excellent match for look original windows and a nice job of fitting them
PJ
6735 reviews
N/A
6 months ago
Great job as always
We had a new UPVC door installed by Apex at one of our rental properties in Luton They arrived on time and were courteous during their time on site The installation was quick so the tenant did not have to wait around for very long I have used Apex many times over the last 10 years and come highly recommended
Naveeda Murad
6735 reviews
N/A
6 months ago
great service
I had my door installed recently wow lovely job had small issue someone was sent quickly to fix it even though my door was not expensive thank you apex