Based on authentic user experiences
Djulian
6730 reviews
N/A
5 months ago
DO NOT USE
DO NOT USE They don t ever respond to support requests Once you add your card it can never be deleted and you will forever be charged by them with no response
6730 reviews
N/A
5 months ago
Data wrong
Data wrong Tried carrier lookup on my personal number and it gave the wrong results Sorry but incorrect data renders the service unusable
Bill Alim
6730 reviews
N/A
5 months ago
Very disappointed with this service
I have used apilayer for several years but to cancel the subscription is a real challenge I am harassed daily by 2 to 3 emails asking me to pay for a service that has been terminated Despite my communications they continue to write to me daily Very disappointed with this service
Gary Shades
6730 reviews
N/A
5 months ago
Scammers
Scammers impossible to cancel subscription Don t think about using this service
Charlie Stewart
6730 reviews
N/A
5 months ago
Impossible to cancel subscription
Like other comments say impossible to cancel the subscription they harass you everyday to pay for a terminated service I had the foresight of using a digital debit card so I could just block it
Aboulaye Djibo
6730 reviews
N/A
5 months ago
Impossible to cancel subscription
Impossible to cancel subscription after many attempts through all available support channels Avoid at all cost if you anticipate wanting to cancel a subscription
gabriel cebria
6730 reviews
N/A
5 months ago
Subscription Cancelation
The website does not state the correct subscription cancellation policy Even though I have canceled my services I have been charged and not refunded
Ngoc Vu Trinh
6730 reviews
N/A
5 months ago
Ive asked for termination of my account
Ive asked for termination of my account about 5 times so far in the last week They are giving me the runaround Looks like I will have to freeze my card and or cite them for fraud At this point they are knowingly taking my money ie stealing AVOID
Mech
6730 reviews
N/A
5 months ago
Fraud of a service
Fraud of a service Refuses to terminate my account Billed for over a year without my permission Requested cancellation over 1 and a half years ago now Absolute scam BEWARE
Aubrey Ann Wissmann
6730 reviews
N/A
5 months ago
Spam and threats to file a complaint if
Spam and threats to file a complaint if we do not renew our subscription We took out a one-year subscription to test ipstack and decided to temporarily suspend our subscription because the site is still into development But Apilayer Ipstack kept trying to take payment from our card which we have to keep frozen despite us asking them to suspend our subscription They keep trying to charge our bank card for a new subscription Now they are threatening to sue us if we don t resubscribe to ipstack We took out a one-year subscription to test the IPstack platform which sends a lot of errors and instead of resolving the problems prefers to threaten customers with resubscription We have decided to no longer use IPstack or any api layer products and we recommend that you do not use any of their products