


Based on authentic user experiences
Phil Khalil
6731 reviews
N/A
5 months ago
Buyer Beware
This company did nothing it promised for the fees charged I tried multiple times to contact them by phone and email Four times I requested a refund as promised in their customer agreement and onboarding phone call - both by phone and by email They did not respond to the first three requests and finally denied my refund contrary to their refund policy One of their email addresses given to me was bogus At least one of their advertised website addresses is bogus The only people reachable by phone are in a marketing call center and have no authority to do anything but make sales They will not provide another phone contact By all indications this is a scam My only recourse was to dispute the charge with American Express who credited back the money in full
Scott Thamert
6731 reviews
N/A
5 months ago
I had started filling out form online
We made the mistake of reaching out to this company We immediately tried to cancel service the same day we spoke with a salesperson APN Tech s website does not give specific instructions on how to cancel your service -- that is MAJOR RED FLAG 1 We called twice but we were only able to reach the answering service who seemed to be extremely knowledgeable with the company and its processes but could only relay a message to proper department We were promised we would receive a call back within 72 business hours -- nobody ever called us back We responded to every email with request to cancel and even generated original cancellation emails to their office -- nobody ever responded MAJOR RED FLAG 2 -- we were to receive credit or a refund for the first of two charges as that expense was included in the second charge or they would waive it as a new customer courtesy -- they were vague about this and they were vague for a reason Two charges later our only recourse is to dispute the multiple charges We should have read the negative reviews before contacting this company Their 5-star ratings and responses to negative ratings seems to be purchased ai generated Let the buyer beware
James Taormina
6731 reviews
N/A
5 months ago
I should have read the reviews before
I had started filling out form online but didn t complete Apntech called me next day and VERY hard sell Gave me pitch of one time fee of 398 if I wanted limited search results and 698 if I wanted us to be found on all devices As I wanted to do more research about them and ask an IT guy I know the pressure increased and rate dropped from 698 to 498 and then dropped to 373 When I asked for phone to call them back after I had time to research their company at this point now talking to supervisor he said yes they have a phone but then goes on with more hard sell When I asked again for phone they immediately hung up
Martin Rodriguez jr
6731 reviews
N/A
5 months ago
This place is a scam they took 470 and
I should have read the reviews before using apntech I can see why they have a 2 9 star rating I was sold a service from them for voice optimization the fee was supposedly for the life time of my business I received an email that my account was active and my business was live on voice search However when I search my company it doesn t come up I reached out to them and it took them a week to respond with an email telling me I needed a yelp account for my business to be found I have a yelp account that I pay for and a google account and my business still doesn t show up on voice search I called and talked to someone claiming to be a supervisor and told him I was sold a service and I m not receiving it I was never told I would need a yelp account when I was sold the service apntech was supposed to handle everything but they are blaming me saying I haven t completed the process on my end Yes I did o paid you to do the work You didn t do it And they refused to refund me my money even though I cancelled the service that I never received I would highly recommend using any other company than apntech
DRock
6731 reviews
N/A
5 months ago
They roped me in with them making an on
This place is a scam they took 470 and then try to take 2000 more and never did nothing for me they are a big big scam they don t give ur money back they lie so if I was anyone trying to get in with them becareful they just out to take the money and don t help u this place is fucken full of shit and lie
Edward Ed Reichenbach
6731 reviews
N/A
5 months ago
Check the BBB Complaints
They roped me in with them making an on line listing with them making me a google listing and voice search for Alexa Siri etc paid over 500 dollars and they ran into a technical problem with my google listing that they created for me and cannot correct over 6 months and nor not 1 lead generated from anything I check voice searches periodically and nothing ever
Danny Vassall
6731 reviews
N/A
5 months ago
Took 398 its a scam
Check the BBB Complaints Do not waste your money a complete SCAM
Tiffany Maxfield
6731 reviews
N/A
5 months ago
We were told that we would be verified
We were told that we would be verified within four months we have ended our fourth month and have paid them over 2800 to be verified on all platforms including voice search on both google and apple as well as both maps platforms and we have seen nothing beneficial from our interaction would not recommend
John C
6731 reviews
N/A
5 months ago
ApnTech
Do NOT give them your credit card They offered a trial period and services to help with voice recognition I canceled the day after and also called my credit card company within 24hrs I never received services emails or gave any details on how or what to use for that recognition I dispute the charge 2 months later they charge my account again I call in and ask for proof of submission to these sites and the company ran me through the scripts and dialogues for an hour but could not provide anything more than a list of who they work with and had Absolutely NO proof that anything was completed on their end OR that they had ever contacted me by email or phone since they day of the original call
Tina Ashburn
6731 reviews
N/A
5 months ago
I was contacted this morning by this
I was contacted this morning by this company and I spent almost an hour with a young man who touted this company as the best in the whole world promising a money-back guarantee and eventually quoting a price of almost 400 Starter Package to put this 50 year old business on some platforms He also quoted almost 700 for all platforms When I explained that I am not going to make a decision today because I am looking into a lot of companies he said he thought he could get a better deal and his supervisor got on the phone to talk to me I immediately felt as if I were dealing with a used car dealership This man spent another half hour telling me how terrific this company is and when I finally asked him what deal he was offering he said it is a promotion and only valid today but he refused to tell me what that promotion is I reiterated that I am not making a decision today and asked him what offer he had When he refused I told him I would try to contact the first man tomorrow and perhaps he would not lie to me As I hung up I heard the supervisor trying to get my attention Funny thing hanging up on someone on a cell phone it s not the same feeling as it used to be when we had real phones and we could slam the receiver All of that said I would like to remind the consumer to do your due diligence and not let this company convince you that they are out for anyone but themselves