Appliancerepairexpert Reviews

Paid 144 for a diagnosis that didn t

Paid 144 for a diagnosis that didn t diagnose the problem with my oven Fortunately I didn t waste another cent on this outfit They do not seem to be a legitimate repair company

Basically A Scam

Charged 280 for less than a half hour of work And that was after a supposed 30 new customer coupon I say supposed because it didn t actually show up on the invoice other than as a fine print note so who can really say Charged 326 for a part that goes for 73 on Maytag ca Sure the oven works now but at the cost of all sense of decency honesty and fairness Avoid this place

Waste of time and money Stay away

Tech was in my basement for 5 minutes he saw I had an old maytag washer said the brake is stuck and he can t fix it He left without saying anything else I had to call the next day to see if that was all he was doing and was informed that no parts are available so no more work just pay the bill I m warning you to stay away

They have the worst customer service on

They have the worst customer service on the planet The technician comes to your home takes the money for the visit and you never hear from him again I called head office they got him to call me and schedule another appointment which he never showed up to They were rude unprofessional and unqualified If I was guessing the entire process is just a scam

Fridge repair

They came to fix my fridge which involved them scraping off ice from the back of the freezer Told me to unplug the unit for 4-6 hrs then plug it back in The fridge worked again for a day then stopped working again I called them multiple times and the guy that came to fix it the first time kept saying he would call back to schedule a time to come look at it Worst repair company ever Can t actually get through to any humans to talk to when trying to call the company main phone number This company is 100 a scam do NOT use them

This is a scam operation

I called to have my dishwasher serviced The technician came and gave e a quote charged me half of the service saying he needed to order the part and would be back in a couple of days - have called the technician and the company several times and they just disconnect the call I called back using a different phone and the fellow that answered said that their customer service department was just busy and they would call back This has been going on for weeks No call

Warning

Warning Once they take your money they don t care This has been the worst experience I ve ever had with a company If you re reading this I strongly suggest finding a different provider It s been over a month and my oven is still not properly repaired The technician Tom insisted I pay upfront when he first assessed the issue which I did However it took him two weeks to return only to forget crucial parts He came back a week later and partially fixed the oven but it s still not fully functional The most frustrating part is that Tom never responds to my calls or texts despite having read receipts on my messages Additionally customer service never returns my calls They seem only interested in taking your money and have no interest in solving your problem Better communication would have made a world of difference Save yourself the headache and avoid this company at all costs

Useless technician

The guy showed up on time Thursday afternoon but did not know any more about a dishwasher that I did He left the unit half apart in the middle of the kitchen and said he would be back with a new discharge pump and not charge any more labor to put it in He did no tests to determine that it would fix the issue We paid him almost 300 bucks I texted and asked for price and delivery of the part Late Friday afternoon he responded that he did not know the price or delivery yet and would get back to us Monday On Monday at 5 30 pm he reported that the part would be about 200 plus shipping No mention of how much shipping would be nor when we could get it installed He did nothing but leave a disassembled dishwasher in the middle of the kitchen

don t use

technician came - charged 140 and made a wrong diagnosis - he said the drain pump needs to be replaced on our dishwasher and wanted to charge 370 for a 1 2 hour job and a pump what is sold on Amazon for 35 We paid and he left We checked ourself and it is not the pump