Aprilcornell Reviews

Nope

Nope nope nope If you give them your money and find out you want to return it for a refund don t expect to get it Still waiting Customer service is essentially non-existent You re shouting into an echo chamber

I wish I had read these reviews before

I wish I had read these reviews before making my purchase I ordered two dresses One fit fine the other I need to exchange I have emailed left repeated phone messages on their customer service line left both facebook and instagram messages and nothing I will never order from them again as if you need customer service there is NONE

Terrible

Terrible I returned both dresses totally 350 dollars and never received confirmation nor any refund Their customer service email address and phone numbers are nonfunctional

VERY POOR CUSTOMER SERVICE

Have been trying to get in touch with them about a dress that needs to be returned The dress is good quality but it runs very large No answer or return call from Customer Service on several days late last week and no email response either The last date that was attempted was today 6 18 24 I already ordered a new size but if I do not hear back from them for this return I will NEVER order from them again

No refund ever received

What happened I used to be so happy with April Cornell s products and service But recently I made a purchase and returned the items within the allotted time and proper paperwork and have not received my refund in a month I ve written an email called and left a message and have called and waited on hold forever many times and they hang up after a certain time Where are you guys

Poor Quality No Customer Service

Bought a Vacationer raffia hat from April Cornell What they shipped looked like a factory second with very visible fraying along one side of the brim Emailed customer service no response Wrote a review of the product on their website they did not post it Their return policy allows for credit only

No refund issued

I returned a dress that took several weeks to receive and when I finally got it was not what I expected Canada Post provided a receipt with tracking so I was able to check to make sure the item was returned on time The dress was received on June 3 it is now July 7 and to date I have not received a refund to my credit card One email response stated that there is a delay in refund payments and to expect the refund in 2-3 weeks Well it s several weeks past the date of return and nothing has been done I sent out more emails with no response I won t be ordering from this company again Sadly I may never get my money back L Fraser Canada

Horrible customer service

I was sent a nightgown with rust stains on it-it also looked like it had possibly been washed returned to the company and then sent to me There is NO customer service they will not return calls and they do not return emails Very frustrating as I have purchased many items from this company over the years and now for whatever reason have no ability to get an issue resolved due to their abysmal customer service

I have never purchased anything from

I have never purchased anything from april cornell And was about to make one when I decided to read the reviews It has persuaded me to shop elsewhere