Based on authentic user experiences
Renad
6735 reviews
N/A
5 months ago
DO NOT BUY FROM THIS WEBSITE i
DO NOT BUY FROM THIS WEBSITE i should ve known these are scams from the reviews have of the reviews on this website are FAKEEEE the contacts DID NOT SHOW UP AT ALL on emmy eyes I have light eyes and they still did not show up shipping took soooo long i ordered these and they said they were half year but the box said 1 day the pigment and colour on these is veryyy light and did not show up i tried canceling the order within less than an hour of buying the website says you can cancel if you send an email 3 hours after ordering but the company did not answer until the order got shipped When i asked if i could return with no shipping fee since they charged me for shipping even though my order was over 30 She then proceeds to tell me to try the lens and see if it suits me you cannot return if opened and told me shipping is paid i ask again and she tells me i would have to pay for shipping VERYYY DISAPPOINTED IN THIS ORDER PLEASE DO NOT ORDER FROM HERE
Robyn Richardson
6735 reviews
N/A
5 months ago
aprileye scam
i paid for the contacts using paypal--as in the money is no longer in my account-- then received an email that reads Due to the reason of the payment partner you may fail to pay If you fail to pay successfully it is recommended that you try several times or try to pay according to the following method featuring instructions on how to pay them again through paypal i then had to sign up with an account on their website to cancel my pending order next to a complete order button still in the process of trying to get my money back super sketchy don t fall for the promoted content like i did
maria
6735 reviews
N/A
5 months ago
DONT WASTE YOUR MONEY
I would give no stars if possible Absolutely terrible customer service They sent lenses which looks nothing like the website When I contacted them they said colours can VARY However the website doesn t state anything about colours being DIFFERENT They kept ignoring my emails and then making excuses saying this person left so we couldn t reply When they did reply they then said they would be deducting all these fees if I was to send it back TERRIBLE CUSTOMER SERVICE WOULD NEVER EVER ORDER AGAIN
Han Tran
6735 reviews
N/A
5 months ago
Bad quality
Bad quality I couldn t wear any of those 5 pairs that I ordered They were so dry and one pair even went back to the other side of my eyes when I blinked Sent email to them and they seemed don t care at all I paid 5 pairs of TRASH
Ling Shen
6735 reviews
N/A
5 months ago
Absolutely terrible
Absolutely terrible some of the pairs I ordered burned and irritated my eyes When I told customer service they insisted that I was putting it in backwards I ve been wearing contacts for 5 years now and would never make that mistake I ended up trying what they said in the email they told me to soak the contacts for 8 hours and try rubbing it and still had irritation in my eyes and when I told them that they sent me the same exact email just without the last part same wording and everything The customer service is so bad telling me to relax because I m mad that my eyes are irritated and I paid 70 dollars for 2 pairs of contact I can t even use plus they send automatic responses and they also claim the contacts come from the best manufacturer and very few customers are uncomfortable with it with no absolute proof
Consumer
6735 reviews
N/A
5 months ago
The color is not the same
The color is not the same Contacts are irritating my eyes when I wear them and customer service is sooo bad They would not help and keep replying back the same thing
Consumer
6735 reviews
N/A
5 months ago
Lydia from customer service is very
Lydia from customer service is very very unprofessional She keeps lying about the contact lenses being in perfect condition when I told her it is very irritating in my eyes and refusing to give me a refund which I am entitled to DO NOT SHOP HERE
Vashti
6735 reviews
N/A
5 months ago
They have scammed me out of 124 xx
They have scammed me out of 124 xx I was a regualr and then all of a sudden they dont know my address and have not been sending me my contacts that i pay for When I contact all they say is they were delivered However they were NOT
Suna
6735 reviews
N/A
5 months ago
They don t give your money back if you refund
I had ordered a pair of lenses It was 30 Few hours later I refunded because I no longer wanted the color that I bought I ve been waiting for my money for 2 weeks now I ve emailed them many times and they ARE NOT sending my money back All they ve said in the email was we ll send you a new pair I DONT want a new pair from them I want my money back and I ve been waiting Don t order from here They won t refund your money back to you
Man Luong
6735 reviews
N/A
5 months ago
This company is a real scam
This company is a real scam I ordered the contact lenses from this website and they send it to wrong address that I never live there before They told me that is my fault and tell me to contact local post office After checking with local post office the package is returned to sender because incorrect the address no such number They said that it is my fault to put the wrong accept and the warehouse doesn t accept the return this years So it is being destroyed by America country They don t need to deceive me I ve never heard this before and I think they are lying to not give me money back Do not order anything from this website They will rip off your money