Aqua-service Reviews

PLEASE DONT TRUST THIS WATER

PLEASE DONT TRUST THIS WATER THEY ARE SCAM THEY GET ALL YOUR MONEY THEY DESUCTED ON YOUR ACCOUNT EARLY AND THEY PUT FOR EXTRA DONT TRUST THIS AQUASERVICE SCAMMER

Gratis prijofferts is oplichterij

On the website it indicates free for quotation However the guy charge me 65euro 21 BTW 79 65 euro for his visiting He said only when we buy their product then I don t have to pay for the bill If not I will get a bill within two weeks I tried to call the customer service the lady only said her colleague will call me back in one hour However no one called me I made another call and she said again that someone will contact me Few days later nothing

Totally bad service

Totally bad service I have been calling for servicing for the last one month reporting complaints but not resolving I have made a big mistake with Aqua Gord

Terrible machine and service

We bought our water softener machine a few years ago and we ve had many leakages and damages to the floor since then The service is awful It takes forever for them to respond if they do most of the time they don t or they send a technician without informing you so the technician arrives at your home when you are stuck at work

Worst customer service

Worst customer service Very unprofessional staff You will not get a reminder for a service appointment nor a window in which technician will show up during the day They will neither call to check before they come but if you are not home when they show up they simply shout A lady calls me from 32 56 24 94 93 and simply shouts and hangs up

TO BE AVOIDED AT ALL COST

TO BE AVOIDED AT ALL COST Our machine leaked water and salt from day one took a long time to fix when they fixed it they apparently broke a lot of other things Machine is now constantly rinsing using tons of salt and water at our cost Had a technician come who refused to fix it because he said his colleague broke it and he should be the one to fix it so that he can learn Demanded a new machine as there were so many things wrong since the beginning we did not trust it anymore Was told they have no new machines and we would have to wait 6-8 months The technician who broke it arrived to install a new one and was rude unprofessional not communicating what he was doing at all and then broke the new machine in front of our eyes by trying to force something He swore at us and we had to ask him to leave Impossible to speak with a manager and we had to threaten legal action They also ridiculously overcharge for the salt which is mandatory to buy from them I wish I could give them zero stars

A purchase I regret

I ordered an AquaSensor device after visiting their stand at Batibouw The concept looked appealing When I contacted them to fix an appointment for the actual installation it took them two months to get back to me I should have walked away from the purchase Instead within less than a month the device has not worked and has damaged an electricity outlet Customer service is unreachable by phone and the only email I have received is to ask me for my phone number which I have provided every time I made contact Definitely a purchase I regret

Appalling after- sales service - am most disappointed in the service-

I am most disappointed in the service- I have had eternal problems due to lack of communication between the technical support and accounts StillUnresolved- the team takes no responsibility and I am left with incorrect invoices needless to say more than I should pay The annual service does not seem to happen

Got a quatation at the Batobow

Very bad service