Aquataps Reviews

Great product

What can I say This tap is half the price of Quooker Alan at Aquataps has the patience of a saint I wanted to order these taps to deliver to Jersey Weeks of negotiations getting a courier to deliver to Jersey Big aggro but Alan has been so helpful Tap now on its way with some service parts thrown in Excellent service I know I ve made the right choice

Great Customer service

Excellent product It does what it says it in the advert Hot water hot enough to make a good pot of tea from filtered water Customer service is very good too

Free fresh filtered drinking water

I had a problem with my old boiler it kept cutting out and had to be restarted Rang Customer service and spoke to Jay who immediately sent out a replacement Received a replacement in two days and he offered a phone call during changing over if I needed any assistance A new boiler was installed and filters were replaced all working as expected Very happy with the product and customer service Thank you Jay

Diane is the best

I always used to drink a lot of bottled water since having aquataps fitted I now enjoy fresh filtered water straight from the tap Over the course of a year the amount of money I ve saved on bottled water more than covers the cost of having aquataps fitted

Classic C Shape 4 in 1 Gold Tap

We had our Aquatap fitted this week and we absolutely love it Robert came out from Aquataps to install it and the service was brilliant He was friendly and on time and explained all of the features thoroughly We have the classic 4 in 1 tap C shape in gold which provides filtered cold and filtered boiling water as well as standard hot and cold water The price is also very affordable Highly recommend

Purchased the tap 3 months ago

Purchased the tap 3 months ago and it developed a fault 2 days ago Boiler started randomly switching itself off Emailed Customer Support and received a reply from Jay within 30 minutes Long story short Jay phoned me and gave a couple of suggestions as to how to rectify the problem but neither worked Then spoke to Alan who explained that the boiler was probably u s but their courier collection had already happened for the day but he wanted to get us a replacement before Christmas so he took a new unit in his own car to the local courier depot An hour later a text from DPD saying they had our parcel and 07 30 the following morning it was out for delivery Arrived lunchtime 20 minutes to install and all is well again Outstanding service in all aspects Thank you all 5 stars gratefully given

Issue with boiler unit

Have had my aquatap for some months now and it has given faultless service The boiler unit developed an issue and having contacted customer service a replacement arrived the next morning Easily replaced and now up and running againBig thank you to Jay and the team for impeccable customer service Its rare these days for companies to give such exemplary service but Aquataps should be commended for their products and after sales service

Best Customer Service I ve Experienced

We ve had an Aqua Taps faucet and hot water boiler for two years Due to unforeseen circumstances I ve had to contact Aqua Taps about a couple of issues over that period and I ve not experienced better customer service before They are extremely quick to response very proactive personable and willing to do everything they can to ensure that our appliance is working to the best of its ability