Aquaticausa Reviews

I visited the website several times

I visited the website several times during my exploration of tubs I was impressed with the videos demonstrating different heights of models in the bath tub I was also happy to find more detailed drawings on the bathtub Because this is a big purchase and I was unsure of what kind of bathtub would fit my needs I used the icon asking if I needed help I was very happy with the assistance given I would definitely recommend Aquatica for future buyers

First Class Company

Every part of the purchasing process was first class I used the chat function several times while I was shopping and tracking my order and the representative was courteous knowledgable and responsive The bathtub is beautiful and well made It s the perfect addition to my custom bathroom

Goran was very helpful and the purchase

Goran was very helpful and the purchase process was relatively straight forward

Love the tub

Love the tub its a work of art

Great customer service

Great customer service very helpful

Super Customer Service

Aquatica consultants were readily available to chat online and they answered my questions quickly The consultant offered to ship my plumbing kit ahead of my tub which is special order so the plumbing could be ready prior to the arrival of the tub I m excited to receive my items

I originally felt the customer service

I originally felt the customer service side of this company was lacking and reviewed it as such Aquatica immediately took obvious interest in my review reached out to me and made every effort to ensure I was kept up to speed on my order The top of the Sales Division personally ensured this Impressive attention to detail I stand corrected on my initial Trustpilot review

5 Star Customer Service

Had some questions and issues regarding shipping due to my error that took several days to resolve The persistence and speedy feedback from online chat customer service was the best I have experienced online 5 Stars Looking forward to receiving our tub