Based on authentic user experiences
Serge Ars ne Ghislain Pirlet
6731 reviews
N/A
6 months ago
Still not received the game ordered
Still not received the game ordered Information via Kuehne Nagel not updated example ETA 20 decembre 2023 Update 10Jan24 received the game yesterday in excellent state Already 100 working thanks a lot for your intervention and excellent day
MF
6731 reviews
N/A
6 months ago
No after sales support
No after sales support I don t have proof of purchase as it was a gift Support don t care just told me to go online and source spare parts myself Cabinets are quite poorly put together which you get when you see how lightweight they are They take 3 days to respond to any emails so the whole process of being told they wont help has taken over 3 weeks After complaining they finally agreed to sell me a replacement board at a cost of 125 dollars 50 for the board and 75 shippingAs they sell these games in the UK they should supply parts from the UK avoiding a ridiculous shipping cost If you are thinking of buying a pinball machine search reviews first these machines are constantly going faulty which indicates a design problem but they do not care
Shauna Doyle
6731 reviews
N/A
6 months ago
I have not recived my order I placed 1
I have not recived my order I placed 1 month ago I have contacted customer service multiple times and can not get a response I am disappointed with the service I received I have not gotten my arcade machine that I paid hundreds of euro for I want to be contacted
MRS CHERRILYNE BOWSHER
6731 reviews
N/A
6 months ago
This really was an amazing experience
This really was an amazing experience the team at Arcade 1Up Europe were extremely helpful especially Luca Marazzi nothing was to much trouble and they were very kind and made me feel special I would also like to thank QVC who put me in touch with Arcade 1Up
Noel P
6731 reviews
N/A
6 months ago
Very happy with machine
Very happy with machine Quick and efficient shipping Machine was complete and well made All parts correct and well packaged
THALEIA KOUTLI
6731 reviews
N/A
6 months ago
Perfect
All perfect
Mark Janson-Smith
6731 reviews
N/A
6 months ago
Great machine
Great machine delivered very quickly from Italy to the UK Top class service
Gustavo Rueda
6731 reviews
N/A
6 months ago
It s all about fun
Nice invention very solid classic games easy to install I love how it looks and use it for zero stress moments
Winston
6731 reviews
N/A
6 months ago
Very happy with the arcade cabinet from
Very happy with the arcade cabinet from A1UP Europe Fast delivery and good price at least for Europe
Jo o Costa
6731 reviews
N/A
6 months ago
Best product Excellent costumer service
I received the product as mentioned in the website I got an email in the exact same day of the order asking to confirm the address The product arrived even earlier than what was inittialy programmed And it is a very good quality product The assembly instructions are very easy to follow I am very happy with the gaming experience