Arcads Reviews

Arcads - Create AI Video Ads

arcads.ai
3.52
27 reviews
Great Rating
Based on 27 user experiences

Rated 3.52 out of 5 by 27 Happy Customers

63%
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37%
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AI Review Summary Based on 27 reviews

Arcads receives mixed feedback with extreme rating differences. Negative reviews cite issues with customer service responsiveness, difficult subscription cancellation, and charges before support interaction. Positive reviews highlight fast support, high-quality video output, and cost-effective AI UGC creation. Users also value the platform's intuitive interface and extensive actor library. The platform is frequently described as not ready for launch due to bugs and aggressive monetization.

What customers love
  • High-quality videos
  • Cost-effective UGC
  • Intuitive interface
  • Large actor library
Common concerns
  • Impossible cancellation
  • High upfront pricing
  • Platform not ready
  • Aggressive monetization

Last updated 2 months ago

R

Terrible Service and Accents Only USA

Terrible Service and Accents Only USA I paid over NZD 200 per month the accents do not work and the processing is very slow This platform is a total con as is shows their customer care people are online but they never reply So I m asking for a charge back on my credit card DO NOT use this service
F

horrible customer service

horrible customer service or should i better say no customer service 4 requests from my end in 2 weeks all ignored plus they charged me a day before new subscription starts i asked 4x for refund and got ignored now thankfully my bank stepped in and will claim the money back from these frauds AI videos are also terrible you will have to pay on top for making them better not worth at all the price
M

impossible to cancel subscription

impossible to cancel subscription the single thing I could do is just change maindebit card to card with zero balance and delete initial
A

Total joke run away from arcads its total crap

Total joke it can t even say Ai - here is a video wont let me post the video of how bad it is - now the best part is I had to pay over 10 for the privilege of re-writing my script to say A i instead of Ai which is the only way to get their bot to say that word correct I get it i ve dealt with this on other tools the issue is they are way over priced and every edit is 10 again and its an endless attempt to upsell you through the paywall to higher tier You have to pay 100 to actually sample it no trial no test because they know you will run IT keeps trying to get you to upgrade higher to pro to unlock the real stuff And it charges money for its own mistakes like not saying the word Ai properly RUN AWAY THIS IS A JOKE
A

They took my money and ghosted me

They took my money and ghosted me I paid for two video editing services for 88 each and they took my money and ghosted me Plus their AI videos are junk except for one actor Helen What a waste of money no communication - they just ignore me on chat and via email I filed two chargebacks to try to get my money back
A

the platform just is not there at all

the platform just is not there at all and they don t offer free trial because of this
R

totoal joke

very bad platform they promot to get your 1st video free them when you create an account they ask you for money how can i test this without paying you cant lol totoal joke
Q

Avoid

Pricing was only available upon creating an account which appears to be excessive on its own let alone considering the heavy usage limitations As others have pointed out the product is not ready and it all feels much like a scam than a good product Also not worth trusting all the LinkedIn hype loads of AI bots in the threads
B

Not as good as they pitch it to be

They pitch it and have creators review it in a certain light but the voices and ai creators do not move and or sound natural They do not offer you a trial and force you to pay 110 before you try anything They know its not great which is why theres a pay wall NO opportunity for a refund
K

Classic bait and switch

Avoid I decided to create an account because the ads claimed it was free to try great videos etc etc After I decided to try and create my account had to fill a very long questionnaire only to be met with a paywall asking for 110 USD no free trial one video credit to test or something they simply provide a demo video similar to the one in their ads felt scammed and left the website

About Arcads

AI UGC Made Easy Write your script pick your actors and generate your UGC video in 2min

United States

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