Archersestates Reviews

Very dishonest estate agents

Archers are a very dishonest letting agent that don t solve issues but only want to create problems for their tenants Please avoid and choose a more reputed letting agent

Poor Customer Service

Archers Estate Agent placed a recent advert in the local Crosspool Clarion winter magazine 2022 stating as being the No 1 Estate Agent Not sure how such a statement can be made as this was far from the experience we encountered in dealing with this company in selling our family home We experienced the following - Information in the shop window was incorrect - wrong pricing and stated house was sold when it wasn t A stronger focus appeared to be given to houses in the shop window that were already sold rather than ensuring information on our property was correct Certain information on Rightmove regarding the property was incorrect and not amended when informed A potential buyer was informed the property had been sold and as such was refused a viewing The property had not been sold and incorrect verbal information was given by a staff member Following a complaint direct to the owner and staff members regarding the catalogue of errors the matter was still not rectified for 3 days The sales negotiator attitude appeared disinterested and quite curt and forced us to go to final bids on a Tuesday knowing full well she did not work on that day The Director of Archers appeared to take no responsibility for the issues of concern leading to my family losing trust and confidence in Archers The company uses an answering machine which just states phone back later with no facility to leave a message or offer from staff to ring back any potential buyers Instead of removing stress of selling our home Archers created more for our family as a result of a lack of due diligence on their part which eventually led to us in instructing Archers to take our house off the market and for our family to dispense with their services

Heartless uncaring take advantage of you

An agent that is very happy to rent out property s for 950 a month that are not even habitable A disgrace

Maybe good for selling but not renting

Maybe good for selling but not renting Wasted time using a third party reference company where the app failed on numerous occasions Totally unhelpful not returning holding fee even tho they should Misinformed at every turn Would not recommend Now back at square one

Arrogant staff

Very very arrogant and bad attitide from a member called Sam Woodhead while speaking to her on the phone over a viewing the dont care attitide was disgusting will never deal with Archers again

A pleasure to deal with at all stages

Excellent service from Adam Rick and all the team at Archers They really put in the extra mile to let our property and the photos were fantastic I feel happy to trust them with the management of our property and I wholeheartedly recommend them to others

Where to start

A pleasure to deal with at all stages as a buyer We were treated with respect by all members of staff at all levels Good communication

A lovely firm to do business with

Where to start Sold my home and helped us get our new one all very smoothly and answered my never ending questions Every member of staff made time for us and were so friendly Keep up the good work

Very personable service

A lovely firm to do business with They are courteous helpful knowledgeable Prompt service with a professional attitude