Arcticpodstore Reviews

I have not received my purchase and

I have not received my purchase and have not received and emailed updates on the delivery

I m not sure if your site is a scam

I m not sure if your site is a scam I received shipping info in Mandarin I haven t received my item yet

Just bought mine and like others have

Just bought mine and like others have said it leaks Complete scam Haven t heard anything back from the company Waste of 600 dollars for sure

I never got my order it said it was

I never got my order it said it was delivered but I never got it I sent an email to the seller and didn t get a response

Terrible Experience Received the Wrong Machine

I recently purchased the ArcticPod Water Chiller from ArcticPod Store but the product I received was not what I ordered The machine I received is not the same as the one advertised on their website and it does not meet my needs I contacted their customer support and they promised to refund half the money but that s not what I wanted All I wanted was the correct machine that I initially paid for Unfortunately I have yet to receive any response from them regarding this issue This experience has been extremely disappointing and frustrating I would caution anyone considering a purchase from ArcticPod Store to be cautious The discrepancy between the product advertised and what you may actually receive is a major concern Customer service has been non-responsive and unhelpful in resolving this issue I hope that this review serves as a warning to others and encourages ArcticPod Store to improve their customer service and ensure that customers receive the products they actually ordered

This company is a complete scam

Ordered a unit and chiller 6 weeks ago Never got anything Had a fake shipping number and nothing was delivered but they say it was They won t return emails Stay away

Deceptive Business and non communicative

I purchased this Ice pod Chiller and Sauna combo from Arctic Pods website on 2 19 I received the chiller and set it up and after having it on a for an hour noticed it was leaking water from the bottom and not being able to reach the temps it was being set at I then reached out to the company for help and they did answer me However I did the steps and confirmed the item having all of its parts and they told me they would get back to me on March 23rd the pump cord caught on fire I couldn t show them a video of the leak because the cord was damaged from it catching on fire I reached out to get a replacement chiller and they said they would once again get back to me I heard back that they were going to send me a new cord for the pump which at the time I didn t think would fix the issue They sent me the cord I told them that was not what I needed and that was on April 7th and nothing since then I have sent almost daily emails and no response I need a new pump to use this item or give me a full refund I can t use the item without the pump Do not use this company

The chiller will not circulate the

The chiller will not circulate the water so it will not chill I haven t had any success in getting them to replace it Very bad experience