Arendalsound Reviews

Excellent Customer Service Experience

Had a little issue with shipping Customer service was excellent They went above and beyond to make things right These guys care about their customers and made for a very pleasant customer service experience

Arendal Sound Customer Service are Ace

Honestly i wrote them an angry email because their website was linking me from A- B- C- to Y and i was nowhere As it turned out the product wasnt produced anymore as Brett from Customer Service explained but he also agreed that the linking was not the best solution and they will do it better in the future Then he tried to see if at least some customer returns the product of my desire so i could buy the it However as the product is out of production i was not lucky but Brett was really honest and helpful Later also Jules joined in and he was nice as well If you ever have a problem with anything Arendal i dont think you will be disappointed with them in any way I was satisfied at the end even without a product

Extremely fast to respond

Extremely fast to respond doesnt matter if its a weekend or week Super helpful polite and professional Also very good to followup after purchase highly recommend

Brett - Customer Service Champion

Brett the representative that assisted me was a champion of customer service When I received my damaged speaker I immediately contacted Arendal Brett reached out and I told him what was wrong and right away he investigated and found a resolution This was hands down one of the best if not the best customer service experiences I ve ever had I am very appreciative of Brett and the whole Arendal Team for their assistance in replacing the damaged speaker that I received Brett in particular was friendly listened to the issues provided solutions and executed in a timely manner He turned what could have been a headache of a situation into a great experience and just made me that much more of a fan of Arendal Thanks again

Great customer service

Great customer service They followed up to an order and shipping question super fast and were very helpful Looking forward to trying the 1723 Tower speakers that just arrived

I ve contact the Arendal team more time

I ve contact the Arendal team more time than can be remembered They re response is the best it gets Great company and great sounding speakers

Outstanding and personalized advice

Lukas spent a great deal of time getting to know me my needs and objectives and the room Thanks to his wealth of experience he was able to provide me comprehensive advice and explain why this was his advice If you want someone who is competent and interested in providing you with personalized advice for your best home theatre experience ask for Lukas

Quick response with WhatsApp

Quick response with WhatsApp and they where very supportive and made no issues in sending parts if necessary