Arozzi Reviews

Amazing customer service arozzi chair

I have an Arozzi chair and the seat base broke I was not within warranty of purchase and simply sent an email to their team with details of the weak point in hopes that they could benefit from the information I had already disassembled the chair and explained that I would be making repairs myself which were more than doable In response their team reached out and replaced the seat base no questions asked They took care of everything and within a very timely manner

Solid product Super responsive service

I have two super soft chairs from the company and they have held up quite well over the past year One is for my 15yo daughter and the other is my primary office gaming chair so they get a lot of use and abuse The only issue I have had as other reviewers have stated is the side plastic covers coming off easy but only on my daughter s chair One of the covers recently broke off of my daughter s chair and the company sent a new one within 24 hours so they stand by their products

I have been using the steering wheel

I have been using the steering wheel set for over 2 years now and LOVE this product Recently I had a small part issue and support got me fixed up and on the track in days Hats off to you

I bought a chair from a local furniture

I bought a chair from a local furniture retailer and it has been wonderful It has a few quirks but those just come down to taste and I think they re smart additions The chair is wonderfully made and very strong I had to evacuate my home due to forest fires with little notice and in the process we had some less than desirable approaches to move furniture The only thing that didn t make the trip was one of the wheels for the Arozzi chair I reached out and asked if I could buy one to replace it They responded asking for my address No cost no hassle just great support Less than a week later my chair is back at full capacity I will certainly look at Arozzi products again in the future

Chair back broke and Great customer service

I bought my chair via Amazon and a couple months later the chair back broke and was causing issues I contacted Arozzi and got matched with Alex to help me He was amazing and was able to get me the chair back that I needed in a timely manner so that I could continue using my chair Overall the chair has been amazing and mixed with the great customer service I don t think I ll be going with a different brand of chair in the future

Amazing Customer service

Amazing Customer service I purchased a Chair from Dell and product broke wheelbase These guys were great at getting a replacement very quickly I would buy Arozzi product again

Helpful support

I lost the screws to my chair and they gave me replacements 3

Awesome support

I ve had my chair for roughly 5 years and in that time I ve moved 3 times S few months ago I went to lean back and the metal support in the back had snapped so I figured 5 years out of the chair with some moderate abuse and daily use wasn t horrible I contacted support to see if there was any options and they actually offered to sell me just a back since everything else worked great still This helped me save a lot of money while keeping my old chair Shipping was very quick and support was great to work with