


Based on authentic user experiences
MFM
6733 reviews
N/A
5 months ago
Shambolic service and lack of truth about stock availability
9 Days since the order of 3 In Stock items only to find one wasnt in stock but they d already taken the payment prior to dispatch so had to refund part of the payment Spoke to them after 5 days when no dispatch emails and was assured the remaining items were in stock 3 days later it seems they werent and they were only just dispatching total lack of clarity on behalf of the retailer about availabilty of items on the website and when talking to them means you just cant trust anything they tell you It appears In Stock doesnt necessarily mean in stock
R Johns
6733 reviews
N/A
5 months ago
A Rolls Royce company -my first stop shop
I have made three on-line purchases in recent months I have had the best service you could ask for and great communication via email with the staff regarding parts of my order The oiled wool pullovers are the best outdoor jumpers I have ever had and I will likely not have to buy any more The quality is that high On one order I received a dispatch email within an hour of purchase My last order took them 1 1 2 hours All my orders have arrived the next day With regard computer stock levels they sit on the side of caution One item knot kit was out of stock when I was going to order It was still awaiting stock when I ordered the next time I purchased it anyway and thought I would wait It arrived the next day They told me that due to the number of component parts in the kit they make them to order so they do not actually hold them in stock I have found this a very good shop for the quality of products and advice and communication from staff
Debbie
6733 reviews
N/A
5 months ago
THE best sweater I have ever purchased
THE best sweater I have ever purchased Stylish yet timeless piece of knitwear Quality is amazing and true to size Ordering one for the wife Highly recommend Thank you
Frank Fuhrmann
6733 reviews
N/A
5 months ago
Easy shopping and quick delivery
I needed some equipment for working with rope I found Arthur Beale to have good prices and everything I needed I ordered late on Friday the order was dispatched yesterday and it arrived today A great shopping experience I am sure I will be back
Robert
6733 reviews
N/A
5 months ago
Slight mishap over stock but dealt with
Slight mishap over stock but dealt with very promptly and with great curtesy
Michael Praetorius
6733 reviews
N/A
5 months ago
Good old fashioned service and attention to detail
Wonderful real quality stuff Speedy delivery Returns refunds equally fast And excellent customer service talking especially here about you Jill Very highly recommended
Victoria Gregerson
6733 reviews
N/A
5 months ago
Excellent quality and excellent customer service
I ordered a Beerenberg pullover for my husband s birthday We were both delighted with the quality and quick delivery However there was a slight flaw I contacted customer services As they have such high standards a replacement was sent out immediately with a pre paid sticker to return the original My husband is extremely happy with the quality and I am extremely happy with the service Highly recommend this company
alex thomas
6733 reviews
N/A
5 months ago
I was expecting something good from
I was expecting something good from Arthur Beale but I must say the quality is even better than I was expecting and the fit is amazingly good I totally recommend them and in fact i will be getting another pullover so I can swap over and have more variety
Rob H
6733 reviews
N/A
5 months ago
Real company great clothes
I ordered the Berenberg jumper which arrived pretty quickly Sizing and quality are excellent Swift and informative response after I contacted them for verification of something Initially spotted them in a Facebook advert but checked here before ordering I m very happy to recommend the company and their products
Roberto
6733 reviews
N/A
5 months ago
Fantastic customer service and products
Fantastic customer service and products The sizes may be confusing for some or just me on the site but the team were helpful in clarifying I purchased a boat smock I am 5 8 and 40 chest and a medium was pefect for me and the garment itself is excellent Hope this helps others I would definitiely use AB again thanks guys