Asgoodasnew Reviews

Ho ricevuto il tablet 6 settimane dopo la mail di consegna danneggiato ma la compagnia dice che avevo 7 giorni di tempo dalla data di consegna dichiarata per contattarli

I m surprised this company is still running I purchased a tablet back in July 2024 from the Italian website to be delivered in Ireland On July 25th I received an email saying it was delivered although it wasn t and it was meant to be signed for upon delivery and I surely didn t sign for it I contacted the courier DHL and they said they can t share with me proof of the investigation signature upon receipt due to data protection and that I need to contact the company The company took forever to get back to me in the meantime the parcel appeared in poor conditions and the tablet has a defect on the screen The company blames UPS although DHL was in contact with me for the delivery UPS DHL blames the company I was told for defects I have had 7 days time to contact them and they re 7 days start on July 25th although I received it on September 11th I contacted them right away as soon as I received it although I was abroad I had my partner open the parcel for me cause honestly after so long I had lost hope So now almost 2 months after I placed the order I find myself with a damaged tablet and no one taking responsibility Funny cause I just saw a review from September 3rd last week saying the same thing although they managed to solve the issue eventually UPDATEReceived a damaged tablet scratched on the screen had to fight and threatened to get consumer rights services involved in order to be able to return it it s been over 2 months since I returned it and no refund update communication at all