Askvet Reviews

Claim

I have a cat with diabetes-- all I got was a list of ERs

I have a cat with diabetes I had questions about his recent hypoglycemia event All anyone at AskVet would tell me is Take him to the ER That is obvious advice and also very very expensive How long would his event likely last No one would say No one asked about his diet or his dosage of insulin No one asked about his current symptoms or his most recent blood work No one asked if I had a urine test Take him to the ER Anyone can make a vet app that tells everyone who uses it Take your pet to the ER and then churns out the names and locations of the nearest 5 vet ER clinics That isn t helpful that is automatic

I wouldn t recommend ask a vet to

I wouldn t recommend ask a vet to anyone ever It took an hour an half to get anyone to connect with me and they connect with me through text messages I need more info about if I needed to get my dog to an er vet for stomach pain and being sick or if she could wait till Monday for her appointment I had to pay for this service and never got an appointment for it I ended up calling an er vet and driving an hour to get her seen Now I was not in depress need of an answer but if you were and you waited an hour an half for it something serious could have happened So glad I didn t wait for there nothing Ness

They enroll you into a subscription in

They enroll you into a subscription in the middle of an emergency without you knowing and just continue charing you monthly for any questions you might have with a vet lol why would i need to ask questions on a monthly basis I paid for the text messages I exchanged with a vet in regards to my cat and i also paid for a phonecall but apperantly I also was getting charged for a subscription I didn t know about Terrible will not be using

I was so stressed about my little budgerigar

I was so stressed about my little budgerigar so I tried asking - the initial setup is run by Artificial Intelligence so you are not getting anywhere and when I finally got a vet about 15 hours later I was asked for information about what the problem was when I had already done that three times I didn t get an answer at all but find I am being charged a monthly subscription So complicated cancelling it because as few instructions as possible are given online Disgraceful

MONEY STEALING c s

MONEY STEALING c s I used this service one god damn time and at first they charged me against my will unknown to me 35 a month but since LAST WEDNESDAY 4days ago they ve charged me THAT AMOUNT TWICE I hope you all go bankrupt and lose everything you own Stealing greedy assholes

Need to let people know how much it

Need to let people know how much it cost and cost to cancel Did not know all this never again

SCAM Stay away

This is a scam Stay away I used the service once and they continued to charge me monthly The CSR read me this boiler plate scripted response when I asked to be refunded for the fee for the month since I am obviously not using it Her response I think you scammed yourself PLEASE STAY AWAY from this company Their practices are unethical The vet that I spoke to originally was excellent but the billing part of the practice is shady So disappointed that companies claim that cancellations are available at any time but they are unwilling to refund When asked they point you to the T C as a way to keep your money Shame on you

I used this service once a couple of

I used this service once a couple of months ago and was charged an amount that I wasn t informed about I have not used this service since and yet they charge me again using the card I had used once before I tried contacting them but was told I would be charged to talk to someone about the charge

Subscription service that I didn t sign up for

I used this service ONCE I was told it would cost AUD 2 Roll on a few months and I ve now cancelled my credit card and other bank products due to Askavetonline scamming me Somehow I m signed up to a subscription service that I can t log into or manage If you want to find out about the extra charges on your account - you have to pay them 2 - which will turn into another subscription with them and you ll be charged 42 a month twice DO NOT USE THIS SERVICE 120 visit to the vet is cheaper in the long run They ve been reported to scam watch the bank is investigating them and hopefully they ll end up not able to steal from the vets providing the service I spoke to a vet in Canberra who was hoping to be paid for the call - fat chance I ll bet and the customers using the service

Scam

Scam Stay far away was never connected with a vet none available even after many reassurances they were coming After charged of course and then I asked about how to cancel they sent me a link to an auto response from am expert that had no information or ability to get a script Complete waste of money They said they canceled monthly charge reported to bank Stay away