Based on authentic user experiences
jeffmuir
6727 reviews
N/A
7 months ago
Asolo Men s Apex shoes 225 00
Asolo Men s Apex shoes 225 00 order 2426 05 May 2020Tested shoes in house for 20 minutes no problem Tested shoes on synthetic turf after 10 minutes walking developed sore point on right foot Retested after swelling reduced same problem Had son try shoes same defect causing swelling on one point on right foot Shoe defective out of box however Asolo USA will not pay for return shipping nor refund they claim it is a warranty issue The defect can not be observed unless shoe is walked in They do not return phone calls nor answer phone I should also note that I ordered a size 9 5 shoe receipt says 9 5 box claims 9 5 yet when looking for the defect in interior of shoe I observed that they are marked size 9 They do not respond to this fact Asolo USA has gone out of their way to make a return as complex as possible the amount of documentation inclusive of photographs of tops bottoms sides etc is amazing Summary defective shoe out of the box yet Asolo USA claims they are not responsible they refuse to pay return shipping refund money Try calling 603 448-8827Asolo USA Inc 10 Benning Street Suite 160 251West Lebanon NH 03784-3402
Jason Cook
6727 reviews
N/A
7 months ago
Aslo sold me three pairs of defective hiking boots
Aslo sold me three pairs of defective hiking boots with defective high density Foam under the sole this product is breaking down without warning The adhesive sole is a defective product made by Vibram Aslo state they wore out from not wearing them enough I had two pairs worn inside in a data center Aslo states don t talk with us Sierra Trading Post Sold them we will not warranty them They also state sold by Aslo in Italy so nothing to do with them All of the boots are made in Europe and the Aslo in NH should be serving the customers I have bought 13 Aslo shoes and boots good bye