Assistprotect Reviews

They may not have assessors in you area so you pay for NOTHING

I ve been paying for this service for years after being referred by my membership organisation When I finally needed to use them I was told they couldn t help because they don t have claims assessors in my area Why take my money if they can t provide the service They have my address if they can t offer coverage I shouldn t have been able to sign up When I called the name Aspray appeared on my phone

Genueinly conscientious company with great people

Conscientious company that has people that genuinely care Unfortunately there are some Indian scammers impersonating this company they also called themselves UK Insurance Limited on the same call and pointing at this website to get fake credibility When I filled in the form on the website the MD called me personally to discuss this scam and explained the problems it s caused their business Ignore the 1 reviews here and elsewhere which suggest this business is scamming people - it is absolutely not it s a legitimate business that deals through a network of partners - they don t cold call anyone If you got a call claiming to be from Assist Protect and you re reading this it s probably a scammer I feel sorry for them having to fend off bad reviews

I can t praise this company enough

I can t praise this company enough I took out this policy as a freebie through a Carers Association in June 2023 when I replaced my car I did not need it for 11 5 months and then a bus smashed the back of my car in - it was unattended parked outside a shop - and this was about 18h30 at night By lunchtime the next day they had sent a recovery vehicle to uplift my car and store it until it could be shipped to nearer my home address I was 200 miles from home and they had arranged a courtesy car to be delivered the following day So within less than 48 hours the claim was done and a vehicle arranged Unfortunately I was rather distracted by the situation which caused me to be a bit careless on the stairs and on the day the courtesy car was due to be delivered I slipped and broke my ankle I had to cancel the courtesy car until I got permission to drive from my consultant The car which was damaged was a manual which given it was my left ankle that I broke I would not have been able to drive Assist Protect Lemonaid made sure they provided me with an automatic courtesy car - a much better model Nissan Qashqai than my damaged vehicle - a Dacia Sandero My car was eventually written off as the damage was more than 2 3rd of the value of the car and initially I was really upset as I thought I was going to lose money as obviously my car had devalued in the year I had driven it But NO To my utter surprise they got me a much better settlement amount because in their words you have obviously looked after your car it was in mint condition and your mileage was low so between them and the salvagers I actually got more for my car than I paid for it a year ago The customer service has been phenomenal - they have communicated at every turn - they even helped me retrieve my dashcam from the salvagers I cannot praise them highly enough so much so that when my free policy lapsed at the end of May I immediately took out another policy - even though I didn t yet have a car Thank you Assist Protect and Lemonaid Insurance - your staff are all absolute champions - there are too many to name here but they all went above and beyond