Comprehensive Life Insurance Solutions Assura Protect
Based on authentic user experiences
lewis banner
6731 reviews
N/A
7 months ago
Extremely frustrating and harrassing experience
I ve been receiving multiple calls a day from Assurance Protect in Swansea often from different numbers Despite repeatedly asking them to stop calling the calls have only increased in frequency sometimes as many as 3 or more calls per day This has become harassment and it s incredibly frustrating to feel ignored after I ve clearly stated that I don t wish to be contacted Most recently I spoke with a staff member and requested to speak with a manager in order to have my number removed from their call list However after agreeing to connect me with a manager the staff member put herself on mute and eventually hung up on me which only adds to the frustration and sense of being disregarded I thought UK-based spam call centres were a thing of the past but unfortunately it seems this company is an exception I urge them to respect people s wishes and stop these unwanted calls immediately If the calls continue I will be forced to escalate this matter further
customer
6731 reviews
N/A
7 months ago
This company will keep calling you
This company will keep calling you until you become frustrated I don t even know how they got my details
Sam
6731 reviews
N/A
7 months ago
The communication and patience they
The communication and patience they have with their customers makes one feel wanted It is refreshing to have that human communication to have that reassurance Customer service at its peak I ll recommend them any day
Ramune Boness
6731 reviews
N/A
7 months ago
Ashley was amazing- very friendly
Ashley was amazing- very friendly polite and knowledgeable about services offered Not only took his time to explain about benefits and rewards that come with but also found cover that is more suitable for me at the current time Thank you
Kay Parry
6731 reviews
N/A
7 months ago
Great Customer service
The service with assura protect was great the adviser was kind and helpful and gave great customer service the experience was simple and easily understandable This experience with the company has given me great ease about my families future especially my baby daughter s
Doug Stevens
6731 reviews
N/A
7 months ago
Amazing Advice from AssuraProtect
Amazing Advice from AssuraProtect great product alot better than the aviva policy i had
F salman
6731 reviews
N/A
7 months ago
I talk to Alisha today
I talk to Alisha today A wonderful and very polite person She explained me policy very clearly After talking to her I ll recommend my family to take policy from you I think you need 100 more Alisha in the company who help and polite Really appreciate how she treat and talk Fatima Salman
KIRAN Pande
6731 reviews
N/A
7 months ago
Was great to know up to 3 claims can be made
Was great to know up to 3 claims can be made and paying upto 200 of sum assured The Annabel app gave great savings on everyday items Always recommended
Mrs Elizabeth Jones
6731 reviews
N/A
7 months ago
I had really good experience with my customer advisor and he was exceptionally supportive
I had really good experience with my advisor who not only helped with the policy that suits me but went far and beyond explaining into details I found every detail helpful and formative and was given a choice and not pressured Well done and keep up with the good work Very professional and considerable to customer satisfaction
Justin Clark
6731 reviews
N/A
7 months ago
Just got my life and critical illness
Just got my life and critical illness sorted today Multi claim critical illness which no other company seems to do so this is excellent Loads of benefits with the policy like a private GP online service and various savings Can t go wrong Very impressed and happy