


Based on authentic user experiences
Julie Andrews
6731 reviews
N/A
8 months ago
FINALLY
Finally I have found a legit company I have used many over the years not knowing who to trust I can honestly say that now I m not using any other I have been with assure protections for quite a while did have trouble with my washing machine I called the number straight away the company sent an engineer out asap unfortunately it could not be repaired but assure protections replaced it straight away well worth useing this company I now have passed the details on to my family as there are so many scamming companies out there
shirley anne hay
6731 reviews
N/A
8 months ago
Thank you AO team especially Ryan and
Thank you AO team especially Ryan and Paul great service went above and beyond my expectations whilst delivering my washer today text me a tracking link so knew exactly arrival time lovely mannered very attentive and respectful during delivery and removal of broken machine bless the whole team for there efficiently and customer care and Thank you all for all your help making this a easy for me
cedric a
6731 reviews
N/A
8 months ago
amazing service thanks
i have been a customer from this company for about 6 months and they have an amazing customer service my washing machine broke and they quickly sent someone to repair it and ended up replacing it with a new one really recommend this insurance company thanks for being so efficient in such a short time
shirley anne hay
6731 reviews
N/A
8 months ago
Thanks to the Assure protection sevice
Thanks to the Assure protection sevice I recived good service from start to finish when my washing machine gave up on me I telephoned to say needed to claim I was told by Mark Your engineer will text true to word next day then he arrived on time lovely lad and diagnosed the problem he contacted Assure protection and said they ring me when they decide best course of action True to word today call Mark said your washers being replaced with a new one a upgrade to a larger capacity 8kg next call was AO wirh call to say washing machine being delivered tomorrow very welcome news best repair man best Insurance team ever dealt with Thank you all the team am sharing this a you all deserve a great big applause for all the customer care I received from start to finish
george
6731 reviews
N/A
8 months ago
my washing machine broke down and they sent a technician to fix it the day after very good customer service and quickly sorted definitely recommend this company
my washing machine broke down
Samuel Evans
6731 reviews
N/A
8 months ago
Washing machine insurance Assure protection
Phoned up as my washing machine had broken down a very nice man called mark was so helpful he had to ring me back which he did a couple of minutes later i was taken back as thought it would probably be the next day and the customer Service was great he was so helpful and understanding
Dean Campbell
6731 reviews
N/A
8 months ago
Fraudulent transaction to this company
Fraudulent transaction to this company Took money off my vulnerable grandmother
Bouscat
6731 reviews
N/A
8 months ago
criminals
criminals DO NOT ENGAGE WITH THESE SCUM BAGSTHEY WILL CON YOU OUT OF YOUR MONEYthey should all be locked up for life
Katerina Hajiyianni
6731 reviews
N/A
8 months ago
THIS COMPANY IS A BUNCH OF SCAMMERS AVOID AT ALL COSTS
Back in 2020 someone rang me from this company and asked me if I was interested in insuring my kitchen appliances with their new company Assured Protections The company could offer a cheaper service than Domestic and General The offer was for three years for 300 I told them I had a Miele dishwasher and Tumble Dryer and Rangemaster Fridge Freezer However after I paid the 300 Domestic and General came back to me with a very competitive price for my fridge freeze so I insured my fridge freezer back with Domestic and General Therefore I had in fact given them 300 for only two appliances I did have a problem with my dishwasher and they came out a few times to look at the appliance I felt rather bad in having to call them out but that is what insurance is for When my Miele Washing Machine guarantee had run out with Miele Assured Protections telephoned me to insure my washing machine Although DG offered me a better rate I decided to go with Assure Protections for 3 years 255 paid on 8th December 2022 A few months my tumble drier which I had had for sixteen years broke down They sent an engineer and he said it was beyond economical repair but they would only offer me 400 as they did not realise how old It was I was better off staying with a reputable firm and they would have replaced my tumble drier which was in fact 1200 It would have cost me another 200 more if I stayed with DG I had no choice but to accept the 400 Unfortunately a few weeks ago my dishwasher broke down and that was beyond economical repair However they refused to give me any money stating that they had in fact paid for my tumble drier and it was my washing machine that was covered I told them my tumble drier was covered from the beginning and my washing machine premium was paid last December 8th I asked them to repay me back my washing machine 255 they said they would not as they had called out for my washing machine on the 7th Dec notice the dates I emailed them several times and tried to ring them so I contacted the engineer NAC who sent me a copy of the invoice for the 7th December 2022 which was for the dishwasher These people are scammers and take your money and do not fulfil their responsibilities STAY AWAY FROM THEM YOU HAVE BEEN WARNED
amy deignan
6731 reviews
N/A
8 months ago
Scam
Scam Called me to renew my washing machine warranty- I don t own a washing machine