


Based on authentic user experiences
Jason S
6731 reviews
N/A
7 months ago
Aweful experience Concourse Train wasn t working
Aweful experience coming in on a late flight The Concourse train that takes you to baggage claim and ground transportation is running on limited availability every hour or longer Can you imagine 200-400 people walking about a mile to get to ground transportation It was horrible And also the escalators were turned off so people with roller carry-ons struggled to get their bags up the steps and if your familiar with atlanta escalators you know how long they are It was horrible watching that I expected more from Atlanta Hartsfield-Jackson Just pitiful My worst experience yet
customer
6731 reviews
N/A
7 months ago
Worst place on earth
Worst place on earth Whoever designed this place was stupider than humanity previously knew was possible
Geneva Coleman
6731 reviews
N/A
7 months ago
Totally horrible
Totally horrible I mean the airport is nice and decent but the TSA when it comes to checking luggage is honestly outrageous I packed a full bottle of hair oil along with other hair oils and body oils and along with pills to help my digestion After my flight from Hartsfield-Jackson airport to Dallas Texas I arrive at my hotel and check my suitcase to make sure everything is there I find that my hair oil bottle is completely empty it was an almost full Mielle hair oil bottle and the bottle was so empty that if you turn it upside down there was not a drop of oil coming out mind you I had other hair oils that were open and used but they were not touched nor was the oil taken I also packed along some name-brand or well-known digestive pills three packs of those as well I even put those digestive pills in my jewelry bag so no one would touch them not surprisingly they were gone as well Not to mention I had other pills that s for medical purposes stashed in my bag as well again those were not touched None of my family members luggage s were bothered at all I would see that if my hair oil was leaking out the solution is to throw it out but no it didn t leak out at all it was placed in a bag by me for caution purposes if it did leak and the bag didn t even have oil in it which proves that it did not leak out All I come to say is that this airport houses a bunch of THIEVES in TSA This is beyond unprofessional and I m highly unsatisfied with this airport
Christina Baker
6731 reviews
N/A
7 months ago
Worst Airport in USA
The longest TSA line with the rudest TSA agents ever One actually made an announcement and said If you get in my line and your passport photo is not open before I will kick you out PERIODT those were there exact words because we were irritating her as it should be a quick process If you have not traveled to an airport with the same type of system how would one know It would be more professional to intermittently provide a courtesy announcement of how the system works I believe they get paid to direct and advise Atlanta Airport is an embarrassment
N Woods
6731 reviews
N/A
7 months ago
Worst airport in the country
This airport is one of the worst in the country Rude staff The airport is just filthy all the time Fly out of anywhere else
Calvin Smith
6731 reviews
N/A
7 months ago
The absolute worst airport I have ever
The absolute worst airport I have ever traveled through out over 43 airports world wide Inefficient lines loud and abusive people managing the long lines and a layout that is often a mystery
Oliver Frohn
6731 reviews
N/A
7 months ago
ATL is the worst airport in history
ATL is the worst airport in history its not the airport but the employees they are not disability friendly at all I have low vision and needed a wheelchair to get thought the airport the employee that push me took me to my location and then ask me for a tip i had no money on me so she took the chair and had a smart remark Custom is the worst ever When me and my daughter arrive back from Jamaica there was a wheelchair there but no one was there so a maintance guy push me so far then my daughter had to continue we continue to customs and i had to push two big suitcases while my daughter was pushing the chair we passed several young people standing around joking around that work in custom and not one reach out to help When we finally got some help form a employee that seen us struggling he took our suitcases when we was going into the custom line I asked a young man which line we go through he began to screen out loud in a cartoon voice to get laughs and embarrassed me When i was in line to go through security I was in tears because i did not understand why the bad treatment I told the guy at security what happen his comment was they just be acting like that WOW is all i can say They treat you like you are a criminal
Yordanka Ruiz
6731 reviews
N/A
7 months ago
Stay away from this airport if able
This airport completely changed my views of Georgia The majority of the employees were so very rude and unhelpful I just felt unsafe there It was very busy and no where to eat at the restaurants because they were full We did run into one Angel staff member He helped push my handicap father all around the airport without even asking He told us to keep close because this airport is full of snakes He probably wanted a big tip lol and he got one but he at least took the time to be helpful We have drove through Georgia before and liked it but I no longer want to EVER go back to Georgia I sure as HECK will never go back to that airport again We were there twice throughout our last vacation for a lay over at different times of the day and it was a equal nightmare
Claudio Caviglia
6731 reviews
N/A
7 months ago
World s worst airport for passport
World s worst airport for passport control I travel to Atlanta regularly because I have family here and each time I travel the experience just gets worse Most recent experience a few days ago 2 hour queue to passport control reason being Insufficient number staff who prioritize US citizens amazed people aren t fainting due to the heat and lack of air especially after a long flight no apology from staff when you get to the desk only rudeness
Victoria Murphy
6731 reviews
N/A
7 months ago
Gate c33
Gate c33 not a single power outlet works