Atsbullion Reviews

Waste of money and time Utterly rude

Where to begin I called up ATS bullion to confirm the purchase requirements on the phone this morning They said I needed photo id So I went to dig it out and exchanged my USD balance into GBP costing me around 350 In the afternoon I called them to confirm my purchase that I would come to pay for and collect in the evening They confirmed it and told me to arrive with enough time for them to execute their security checks and also requested me to bring proof of address This meant that I was rushed to get there living about an hour away so I had to spend money on both a bus and the underground In this rush the only proof of address I could find was a Broadband bill and a JobSeeker s letter I arrived and the clerk took my documents When they returned they informed me that they would not sell to me out of moral objections due to my employment status I was completely outraged and explained that job seeker and universal credit were different He was unwilling to review his stance so I asked to speak to the manager The manager said that neither documents were acceptable proof of address Not something that his staff has informed me over the phone I offered to show the digital copies but they didn t want this As a gesture of goodwill he would sell me just under a quarter of my original order amount at the agreed price I relented not wanting to leave empty handed Again the shop asked to see my passport which I obliged They then came out with the coins The manager asked for my card which I gave to him He then told me that he wouldn t be accepting any transaction from me because my card didn t have my name on it I said that I could prove that it was mine using online banking He said that he wouldn t accept that He then started packing up and got up On his way to the back office he said something which I asked him to repeat but he ignored me As a sidenote I didn t feel particularly safe The shop has magnetic locks but they re not engaged and there wasn t really any privacy from other customers or the ability to not be observed entering or leaving the premises

Pleasant experience

Excellent customer service - I phoned first for some information then ordered a coin It arrived on the day stated was well packaged in a gift box and they had also added the capsule I requested Beautiful coin I would use this company again

I have used ATS bullion a number of

First time using this company I had a technical glitch ordering but after a quick phone call to a pleasant young lady this was promptly resolved Fast delivery and well packaged item I would definitely use the company again

Happy customer

I have used ATS bullion a number of times with zero issues Found them via Reddit recommendations and after my own experiences I would 100 recommend them Even found that some of their second hand products were significantly cheaper than their competitors that I also use

Great company

Excellent customer service I ve received my order on time thank you

Wonderful service

I ve both purchased and sold with this company very professional fast service highly recommend

Always a great service from ATS every

In ordered 3 gold Britannias at a fair price and recieved them next day in mint condition in capsules within a gift box How could that be better Will deal again with them

Great service

Always a great service from ATS every time will keep coming back Highly recommend