


Based on authentic user experiences
Mal Garnham
6737 reviews
N/A
8 months ago
Worst delivery company ever
Worst delivery company ever so bad just lazy drivers who can t be bothered avoid at all cost how Zara uses them is unbelievable stopping us buying from them again
Roberta Bugyiov
6737 reviews
N/A
8 months ago
THE WORST
They dont deliver when they suppose to the packages are already super late then I change the delivery point because I know I cant be at home the next working day and despite this the delivery guy is calling me all day that he is trying to deliver my packages and then he is also arrogant and tells me he is gonna anule it and I should solve it myself Horrible service
Nigel Cox
6737 reviews
N/A
8 months ago
They said they were going to deliver my
They said they were going to deliver my purchases from ZARA Thursday20 7 between 8 00 and 20 00 and again Friday 21 7 I sent a message on 22 7 asking when my parcel would be delivered they didnt answer On their tracking they then said they would deliver Monday 24th and then at 23 32 said it was delivered showing a signature and NIE that are not mine Zara have chased them twice for me and they wrote to me today 28 7 saying it would be delivered but at 15 27 they said on their tracking incidence and therefore no delivery nor apology nor information to me It occurs to me that this company has no control over it s employees nor regard for their customers
OKSANA
6737 reviews
N/A
8 months ago
The worst company I ever had to deal
The worst company I ever had to deal with They write that they tried to deliver but they really didn t try and didn t even call on the phone they don t deliver any of the three packages
Monique Monquil
6737 reviews
N/A
8 months ago
Never use this company These are THIEVES
They wrote that they have been twice to the delivery address which is not true If you call them you get a tape with the message that you have to write an email I am afraid I lost my package with X-mas gifts and so on One hundred euros in the bin because of these thieves
Reka Juhasz
6737 reviews
N/A
8 months ago
Unreliable
I was expecting a package by Friday At quarter past 8 in the afternoon it appeared that it had been delivered The package is nowhere I waited at home all day no one rang The signature and DNI number are not mine on the downloaded receipt paper I reported it to Zara It is also interesting that they leave the packages in front of the door without even waiting to see if anyone is home
Bernard Sr Malone
6737 reviews
N/A
8 months ago
Same as usual trying to say no one was
Same as usual trying to say no one was at home I was stuck in 3 solid days no word from them or Temu a total Fubar of both companies you buy cheap and immediately the wheels fall off
Bla enka Jerkovi
6737 reviews
N/A
8 months ago
Lying bastards
Lying bastards they never even try to deliver just saying you are not at home No customer service no pick up point They should be shut down for good
Victoria Shev henko
6737 reviews
N/A
8 months ago
Horrible experience
Horrible experience I was working when they tried to deliver they didn t even try to contact me The shipment status was set to wrongAddress and my package was sent back 2 weeks wait time down the trash
Carol Chalmers
6737 reviews
N/A
8 months ago
DO NOT USE
Not impressed at all Have stayed in for days awaiting a delivery from Temu They stated that they tried to deliver twice but they didn t Temu have blocked them from delivering any orders to us DO NOT USE UPDATE - due to the extra shipping costs etc for Temu to return the goods to the manufacturer I gave ATU HORA the benefit of the doubt and waited at home for another 3 attempts but to no avail TOTAL TIMEWASTERS I repeat - DO NOT USE