Audible Reviews

overpriced and limited selection of

overpriced and limited selection of books often misses many of the greats too

The app itself is pretty good but what a rigmarole audible is

The app itself is pretty good No bugs and no issues and the UI is pretty good intuitive and efficient settings etc good range of titles across a broad spectrum of subjects However my card expired And I can t update my payment method because I CAN T SIGN IN TO MY ACCOUNT And to contact them you have to sign in Actually to do anything related specifically to account you have to sign in to the site And I just can t I ve tried everything It says I ve requested too many OTPs in 24hrs despite not requesting any According to Reddit it s a common problem here in NZ So can t get more credits can t do anything really They ll cancel my membership this month and I ll be moving elsewhere once I ve finished my library Terrible

just bad

horrible selection of audiobooks and overpriced

Audible Amazon Beware

Audible Australia and Amazon as a related entity are quite possibly the most underhanded morally lacking organisation I have ever dealt with They continually billed me for 17 months without notification of invoice or indication of account details They allowed a phone number based account to set up in addition to my email based account and on cancellation of email based account continued to bill me for the phone account with the same details despite attempt to cancel all accounts After 90 minutes on the phone with their call centre they refunded me 12 months subscription but are still to return the additional 5 months I had a similar cancellation issue with Amazon Prime where initial cancellation was complicated and they continued to bill me following cancellation A refund was received following complaint I find all of the Amazon related online services to have particularly sneaky and quite frankly dodgy practices to make cancellations difficult or convoluted in an attempt to squeeze additional subscription payments from people Going forward I will always seek alternative suppliers to any Amazon related product They are not an organisation I have any faith in This includes Amazon Audible Amazon Prime

Fraudulent charges against my bank

My bank card has been charged every month by Audible Australia for a monthly subscription of 16 45 However I do not have a subscription to their service and have searched my account to see where this is coming from and there is nothing I do not understand how I can be charged for something that does not appear on my account I reached out to their Customer Service to try to get this stopped as it is a fraudulent charge and asked the representativo to tell me who was charging my account each month I was told that they could not tell me due to privacy issues I asked what privacy issues - the account is mine surely these fraudulent charges are an invasi n of my privacy as I have not authorised anyone to charge a subscription to my account Then I was asked to try and think of who it might be so as to try and stop it - I went through a list of family and friends but it wasn t any of them Audible has refused to stop this transaction so I went to my bank 2 weeks ago and cancelled my debit card that they where charging against but a new charge came through yesterday on the new debit card that I haven t even received yet The bank has disputed the charge for me and I have had to cancel the card that I haven t even received Apparently I have to wait a further 10 business days to get another new card I find it totally ludicrous that Audible Australia cannot stop this transaction and in my humble opini n are complicit in facilitating fraudulent activity against my bank account I will never ever use Audible Australia again as they are complicit in enabling fraud against my bank account

Excellent

Really do not understand the bad reviews AUDIBLE is by far the best for listening to books They offer great offers an incredible selection of books all wrapped up in a user friendly interface Reviews stating its difficult to cancel are very confusing also It s super simple and they do everything they can to try and please you