Home Australia Pet Food Intolerance
Based on authentic user experiences
Theresa Jones
6731 reviews
N/A
5 months ago
DO NOT USE THIS COMPANY
I got this test for my little milo as he was having some issues horrible farts and hair thinning in some places I thought it could have been a food intolerance I thought I was saving money and doing a less invasive test for my sweet boy The test took 3 weeks to get the results and I had to follow them up constantly The test advised he was allergic to chicken The one thing I had him on which seemed to help settled his tummy and have less negative effects I removed it from his diet and gave him beef He had such a negative effect that he had to be rushed to ARH in Homebush NSW The vet advised it was an allergic reaction I have since gotten professional advice and have milo on hypoallergenic food kibble while we do the elimination diet When I first ask for a refund they gave me spiel about how the test doesn t test allergies Nothing about checking on milo or if they would proceed with the refund I have to respond advising about the money back guarantee How I was not asking for the 400 I had in emergency vet bills Just the 85 I had paid for the test to be refunded After I threatened to go to the ACCC they provided me a refund Which as I write this review I am still waiting for it to enter my account Please If you get this test check it with your vet before you do anything with your fur baby If I read something like this I would have never trusted them with my milo My sweet boy
L B
6731 reviews
N/A
5 months ago
I m impressed
Almost immediately after paying for my test I received an email with simple instructions - send in some dog hair Just a 1 20 stamp and a couple of days later they emailed to say they had received it And in a couple of days I was emailed the result- a detailed list of what was tested for and the level of sensitivity I ve been able to eliminate a couple of key highly sensitive items that doggo was getting regularly Time will tell if it helps his skin irritability but he is on medication at the moment for it I emailed through a list of questions when I received the results and these were answered promptly and thoroughly I m impressed
Jenn Miller
6731 reviews
N/A
5 months ago
My cat and I are very happy customers
My cat was constantly scratching his face ears to the point of losing fur We had been to the vet a few times and they recommended a dermatologist and an elimination diet He s an extremellyyy picky eater doesn t like eating the same flavour over and over so I knew an elimination diet would be super difficult This is why I tried Aus pet food intolerance Figured it s worth the risk if it could potentially give us answers right away and save Super simple process and received results pretty quickly Pdf was easy to read and saved on my phone to look at whenever I need Turns out my cat has quite a few intolerances which I ve now eliminated from his diet But I ve also added variety from the foods he can eat 6 months on he s a very happy kitty with a beautiful fur coat and I m so thankful I didn t have to go through a big process to sort it out