Auroradentalclinic Reviews

Do not go there for composite bonding - do your research

This review is being written after complaining directly to the dentist who carried out my composite bonding in April this year Corsham clinic I also sought independent advice and I have paid for a second opinion at another dentist not Aurora I have since had the original composite bonding removed at the dentist who provided the 2nd opinion at my own cost In summary - - The end result from Aurora resulted in people thinking that my after picture was actually my before picture Which means my original teeth before the composite bonding looked better - The composite caused my teeth to no longer look straight they slanted towards one side and food would sit between some of the teeth after I ate the dentist that provided the 2nd opinion also identified these issues I did not have to point them out - Aesthetically they were too big for my mouth and looked like blocks horse teeth - I paid 4270 for the composite which included whitening fixed retainer and removable retainer - I have paid more than half that again to have the composite removed at another dentist Aurora offered to remove the composite free of charge but I was not happy to undergo any further treatment after the composite bonding they left me with This was their only offer and confirmed that no refund full or partial would be provided this remained unchanged after the independent dental body contacted Aurora about the complaint Please do your research in hindsight I realised I based my decision on one composite bonding image I saw on Instagram that this dentist had done and the locality of the clinic

Top Class

I cannot recommend this dentist enough I have been going to sort out dentures for my friend Every time you walk through the door you are greeted with a happy smile and greeting The dentist is top class and has gone above and beyond to help Still needs more work but he actually enjoys going

First Class

My partner has just had his denture completed The dentist was amazing and did a first class job and also went above and beyond to ensure the dentures were perfect Everyone says my partner looks like a new man The reception stall are really lovely and happy and remind you about the appointments We have never had an experience like it even with other private dentists I can t say enough good about them except if you have a dental problem that s the place to go

Aurora Dental - Chippenham - amazing customer service

Aurora have a customer satisfaction focused brand promise and they truly live up to it I joined Aurora last year and have had nothing but amazing service from the Devizes and Chippenham practices After being an NHS patient for many years it was finally time to find a new dentist after moving out of catchment I really liked how Aurora s brand was presented how easy it was for a new customer to register and book online Plus they have several practices which would be useful if I moved within Wiltshire It was a bit of an overhaul when it came to the hygienist work as it had been a fair while plus my NHS guys were not very vigilant nor helped guide After this I then signed up a member for regular ongoing appointments All my appointments felt relaxed like you weren t being rushed out of the chair for the next patient and no shaming when it came to relearning how to manage my oral health Once my gums were back in good nick it was time to work out a solution to fix my two front teeth which had long-standing markings on them There was a new chemical treatment which we thought might do the job to level out the colour but unfortunately due to the deep rooted nature of the stains it left me with no markings but darker base colour as my stains were actually the whiter bits This resulted in the teeth looking more out of place than before and after speaking to the very lovely managers on the team they recommended Dr Carl had a look to make some recommendations After some great mock-ups we went with composite veneers and I ve never looked back I m going to invest in the two veneers either side which will leave me with a smile better than I could have ever imagined I m truly very grateful to the team who helped me get the finished result I was hoping for Dr Carl Sam Charlotte the nurses and the reception team They have all been such a friendly fantastic team and have been very patient with me

Top Tier A

Moved to the area and needed to get this all back under control Lucas was amazing very knowledgeable and made me feel comfortable Lots to do but I m confident in their skills