Based on authentic user experiences
Duncan
6727 reviews
N/A
7 months ago
Warning
Unfortunately it is a company that is not trusty It is true that its prices are cheap but when you receive the goods it is not at all suitable for your car although when you book you write the car number and it shows you the type of car and all the details but when you receive the parts that are not related and do not fit with your car type Either it is a mistake in The work system meaning that it is not reliable og trust and this is problem or that this is the company s policy to get rid of the bad goods that are not sold and that they have in the store in abundance and they want to dispose of it or that it will be a punishment for you that you did not pay the replacement that they call the guarantee allowance or something like that and it is an additional amount He has no need to pay him to guarantee the goods I advise everyone not to buy anything from these and I will also work to advise all those I know not to buy from these at all
Talley
6727 reviews
N/A
7 months ago
Useless customer service
Warning We paid for goods they claim they have in stock Once paid we hear we have to wait until they really have it in stock 2-3weeks The goods are still labeled in stock on their website This is not trueThey refuse to cancel the order for GDPR reasons We will have to use PayPal now to get it back
Dominique Poin ot
6727 reviews
N/A
7 months ago
Worst place to buy parts from 2 weeks
Auto Doc were supposed to be repairing my car but didn t think of informing me that they had rejected my repair and I only found out after contacting my car insurance So still waiting the incident happened on the 1 12 2022 and I m still no further forward Thanks Auto Doc disgusting customer service
Carlos Pinto
6727 reviews
N/A
7 months ago
This is the second time that they have
Worst place to buy parts from 2 weeks down the line and I still don t know when I ll be expecting my parts Poor service
6727 reviews
N/A
7 months ago
Be glad these people are not your real doctors
This is the second time that they have sent a part that is not compatible with the car Their database of parts compatibility is a scam to get you to buy Awful customer service on top Never again
Laurentiu Constantinescu
6727 reviews
N/A
7 months ago
Negligent packaging nightmare to deal with
Ordered a part which was compatible with my car- according to them- but it did not fit Returned at my cost in the same condition as delivered but have heard nothing since Avoid at all cost
Bitulescu Alexandru
6727 reviews
N/A
7 months ago
Beware of missing items
I ordered two brake discs instead of the usual individual packaging the discs rotors came stacked up in the main cardboard box metal to metal with an extremely small contact surface The discs obviously had significant cosmetic damage from the completely insufficient packaging Autodoc initially refused the request to return the damaged discs when faced with a Paypal complaint they proceeded to waste my time with various documentation requests of their own negligence after which they simply stopped responding This is now in Paypal s hand Order 105897372 Progress a return label has been sent The package is now waiting for custom formalities from the recipient
Demiri Hajrush
6727 reviews
N/A
7 months ago
Autodoc China
This shop is a scam they sent me the wrong items and there s missing items The customer service is useless and keeps asking for the same pictures over again First and last time I order on this crappy fraudulent website
Tristan Le Meur
6727 reviews
N/A
7 months ago
Why support sends me letters in Italian
Internet Hat Flasch Name Autodoc Schweiz Sollte autodoc China Heiss 15 Tag bis meterial kommen in nicht normal alles am Lager
Customer
6727 reviews
N/A
7 months ago
After I m still waiting for more than
After I m still waiting for more than 12 days to receive the order I can t say just not buying from autodoc ch anymore I m not recommending it s totally a mess with their logistics and deliveries When you expect to receive your order in maximum 5 days and it passed more than 12 days and no results They don t want to refund and you re obliged to wait on your time and money DO NOT BUY FROM AUTODOC