Autoeurope Reviews

Auto Europe Australia Trickery

You search through Kayak that goes to Auto Europe and Keddy so you book for a ferry crossing Europecar are next Nothing written on contract about not being able to take the car across This is trickery and fraud they know how to spoil a holiday do not get caught up in this scam

We rented tru this company

We rented tru this company And when we arrived in the USA They have rebooked the care to another smaller car They didn t want to help us And we had to pay extra Never use this company

The listed car was what I needed

The listed car was what I needed the car they had reserved at Hertz was 2 classes smaller I called them they were not helpful and even talked back claming I made a mistake I strongly recommend NOT renting through this company 1 star given NONE deserved Dennis Thor

do not use this company paid for 2 cars

do not use this company paid for 2 cars 4 months in advance our plane was delayed by 2 hours and the car company wanted to charge us 170 euro each extra nothing in their terms and conditions about if you re delayed by 2 hours for cars you already paid for cowboy outfit keep away from themwent to Europe car they were great we are just 570 out of pocketalso there insurance is useless get cover with a UK company 25 for the week

Reduced rental time and was given no refund

I rented a car for 46 days in Europe Due to unforeseeable changes in plans the trip had to be cut by 9 days I informed the rental company Europcar before picking up the car and that change was no problem however Auto Europe doesn t make any adjustments in the customer s favor Nice loophole for them Feel free to look for the cheapest rental using a service like Auto Europe but I recommend you go directly to the car rental agency and these kinds of problems

Do NOT rent a car from this company pure scam

Stay away from this company Rented a car through Auto Europe with Drivalia Out plane got delayed just over 3 hours tried calling Auto Europe and Drivalia close to 50 times while waiting in Copenhagen for our plane No response from either When We meet up at Drivalia at the AirPort We were told our car had been cancelled 1 hour after booking time without refund No place in our voucher from Auto Europe did it say it would get cancelled 1 hour after booking time Also We had to wait 2 hours in queue at Drivalia guess that means our car would have gotten cancelled anyway

Refuses to pay the complete insurance damage covered

Refuses to pay the complete damage of 770 euro despite the insurance of Auto Europe The excuse The damage is 770 The car hire company refunded 62 euro petrol So I paid 770-62 708 Auto Europe refunds only 708 suggesting that I want them top pay my fuel

Poor customer service

Poor customer service Selected a not fit for business car hire company The car company did not rent the car I paid the vaucher for and I have not yet received any refund from auto Europe

Very poor customer service

Really unhelpful customer service use them at your risk