Autonational Reviews

Twice in a week

had to use the breakdown service for the first time twice in a week earlier this year the only times we ve needed to in all the years we have been members Both times the service was excellent fast and efficient

I ve been using their services now for

I ve been using their services now for around 10 years since the auto aid days Recently luckily I haven t had to but when I have done so in the past they ve been pretty much on it which is why I ve renewed my subscription

My cover had lapsed for 2 days

My cover had lapsed for 2 days but Kayode the agent today found my previous cover quickly and helped me take out a new policy really quickly

No loyalty discount but still helpful

Elise was very helpful although she did not give me any discount for not calling out in so many years and also for being a loyal customer of autonational Having said that I understand she is trying to do her job as being advised by the SMT

I hadn t realised I d payed last year

I hadn t realised I d payed last year be credit card the letter said I didn t need to do anything Do I didn t Payment was refused and lucky I d just returned from abroad to access email I was just in time to pay by card If the letter had said this I would have paid before going away

3 cars broken down within 10 days Autonational Rescue a lifesaver

We were only just 6 miles into our 120 mile journey to Luton airport when we broke down at a major roundabout just outside Norwich I had the worst signal on my phone but somehow managed to get through to Autonational Rescue Initially we asked to be recovered to our home address but later once we d secured a taxi for our journey we asked if they could recover vehicle to our local garage which they did without any fuss I wouldn t be without our Autonational Rescue breakdown cover we have it for our 3 vehicles Lucky that we do as within a day of returning from our holiday BOTH our other cars broke down Today I had to have both my Zafiras recovered one from our home address and one from a side road which I managed to limp into The service I received for all 3 cars was outstanding I just hope they ll let me renew next year after this horrible streak of bad luck Thank you Autonational Rescue you ve been a life saver over these past few days and yes thank you we did get to Luton and had a nice holiday in the sun possibly the last one for a while with 3 cars to get repaired lol

Alex was fantastic

Alex was fantastic From answering my call to taking my payment he gave some of the best service I ve received when phoning any company Very polite chatty and sorted my problem out within minutes

Prompt service

Prompt service Polite helpful knowledgeable person who answered all my questions and sorted out my new policy for me Explained everything in detail and I was very satisfied with my transaction today