


Based on authentic user experiences
Jim
6727 reviews
N/A
6 months ago
After putting in a claim for my car
After putting in a claim for my car they failed to respond in a timely manner I was on the phone frequently trying to reach them Then my repair shop tried to reach them and again slow to respond They finally agreed I have a claim but still failed to follow through so I ended up paying for my own repair I will have to take them to court I called BBB but they only do the minimum with no resolution Autopair also told me they won t pay the dealership labour rate and I have to pay the difference yet this is not what their contract states I suggest to stay away They are very unprofessional and my guess is won t last long unless they change their ways
Paul G M
6727 reviews
N/A
6 months ago
Not at all as promised
Website didn t work Didn t answer their phone or return calls calls nearly always dropped after finally getting through to the general number After almost 2 weeks still no definitive answer as to what they will pay and explanation for what they won t pay I m feeling like I ve been scammed for several thousand dollars with this warranty
Brandon Moore
6727 reviews
N/A
6 months ago
Company is a giant scam
Company is a giant scam They use language to not pay for services In their contact it states they cover harmonic dampers however in canada shops call this part a harmonic balancer exact same thing however they wont cover it Will soon be in the legal process as it seems to be the only way to actually get them to pay They also will only pay for used parts of same quality the way the contract is worded they could just replace it with another broken part and they are cleared Just avoid Save yourself the headache and court time They will not get back to you in 24 hours as advertised
tienne
6727 reviews
N/A
6 months ago
Stay away
Stay away they ll do everything to not pay get a better warranty it ll save you money down the line
Jason Smith
6727 reviews
N/A
6 months ago
Long wait times
Long wait times took over 1 week and several messages to Shawn Provided all maintenance records and quote for repair When I purchased this plan i asked specifically if seals were covered and they said Yes Well a seal went it was not covered their response was Notice how the part is very cheap it s just more labour-intensive do not waste your time on warranty not provided by reputable dealers especially for higher end cars
Humzah Hussain
6727 reviews
N/A
6 months ago
Blew my turbo
Blew my turbo My mechanic quoted me for a new OEM turbo Autopair paid for a brand new aftermarket one and repaired my vehicle My BMW runs like new again From what I remember the purchasing process was very simple and easy Thanks AutoPair
Yasika Vankalwala
6727 reviews
N/A
6 months ago
Amazing service Buying again
I purchased a warranty 2 years ago I had a claim for the water pump about a year ago I dealt with Alex and it was quite simple I just had another breakdown due to my electronic control module I submitted a claim using the submission portal very easy process and my claim was approved and funds were sent all in the same day Shawn was great and helped me urgently I just purchased a plan for my mom s corolla Peace of mind is worth it
Katelin George
6727 reviews
N/A
6 months ago
My ford escape was not blowing hot air
My ford escape was not blowing hot air I called Autopair and spoke to Jay He advised I take my car to the closest shop to find out what s wrong with it The shop said I needed a new heater fan motor I sent the estimate in and got my approval from Jay 45 minutes later Jay answered all my questions in one call Great guy My car was back on the road all within the same day
Manesh S
6727 reviews
N/A
6 months ago
Above and Beyond
Autopair and the team went above and beyond in dealing with our claim for our Land Rover LR4 Highly recommended
Aayan Habib
6727 reviews
N/A
6 months ago
Had my first claim today for
Had my first claim today for driveshaft Autopair and Jay were fast for approving my repair My mechanic was also very impressed with autopair I m happy i didn t buy warranty at dealersip I will definitely recomend to my family