Autopair Reviews

Not at all as promised

Website didn t work Didn t answer their phone or return calls calls nearly always dropped after finally getting through to the general number After almost 2 weeks still no definitive answer as to what they will pay and explanation for what they won t pay I m feeling like I ve been scammed for several thousand dollars with this warranty

Company is a giant scam

Company is a giant scam They use language to not pay for services In their contact it states they cover harmonic dampers however in canada shops call this part a harmonic balancer exact same thing however they wont cover it Will soon be in the legal process as it seems to be the only way to actually get them to pay They also will only pay for used parts of same quality the way the contract is worded they could just replace it with another broken part and they are cleared Just avoid Save yourself the headache and court time They will not get back to you in 24 hours as advertised

Stay away

Stay away they ll do everything to not pay get a better warranty it ll save you money down the line

Long wait times

Long wait times took over 1 week and several messages to Shawn Provided all maintenance records and quote for repair When I purchased this plan i asked specifically if seals were covered and they said Yes Well a seal went it was not covered their response was Notice how the part is very cheap it s just more labour-intensive do not waste your time on warranty not provided by reputable dealers especially for higher end cars

Blew my turbo

Blew my turbo My mechanic quoted me for a new OEM turbo Autopair paid for a brand new aftermarket one and repaired my vehicle My BMW runs like new again From what I remember the purchasing process was very simple and easy Thanks AutoPair

Amazing service Buying again

I purchased a warranty 2 years ago I had a claim for the water pump about a year ago I dealt with Alex and it was quite simple I just had another breakdown due to my electronic control module I submitted a claim using the submission portal very easy process and my claim was approved and funds were sent all in the same day Shawn was great and helped me urgently I just purchased a plan for my mom s corolla Peace of mind is worth it

My ford escape was not blowing hot air

My ford escape was not blowing hot air I called Autopair and spoke to Jay He advised I take my car to the closest shop to find out what s wrong with it The shop said I needed a new heater fan motor I sent the estimate in and got my approval from Jay 45 minutes later Jay answered all my questions in one call Great guy My car was back on the road all within the same day

Above and Beyond

Autopair and the team went above and beyond in dealing with our claim for our Land Rover LR4 Highly recommended

Had my first claim today for

Had my first claim today for driveshaft Autopair and Jay were fast for approving my repair My mechanic was also very impressed with autopair I m happy i didn t buy warranty at dealersip I will definitely recomend to my family