Autopink-shop Reviews

ordered 22 May

ordered 22 May - 2 weeks ago still waiting for tyres no communication at all will be arranging chargeback soon

No tyres no communication and a long wait for a refund

If you are taking the time to read reviews about AutoPink Shop as I did before making my order pay attention I foolishly didn t I ll keep this as fact based as I can 6th December 2019 I ordered 4x BFGOODRICH tyres Total price 468 80 Order confirmed and payment taken in full AutoPink reply we will notify you by email about an estimated delivery date as soon as the goods leave our warehouse 6th December 2019 The order is passed on the the warehouse we will keep you informed about the future processing of your order 11th December 2019 After hearing nothing from AutoPink shop I managed to log in to their customer section and found out we are sorry to inform you that the items you have ordered were not available I then had to call them and request a refund When I logged back in to the customer section the status said cancelled order Repayment transfer time tomorrow 13th December 2019 Called again regarding the refund and was told it would be today before 9pm 14th December 2019 Sent a message via their web page asking what was going on 16th December 2019 Received a reply to my message sent informing me that the refund was processed on the 14th December 16th December 2019 Received an email from PayPal informing me of the refund AutoPink are quick to take payment but very slow at issuing a refund They would have known on the 6th December that they did not have the items I ordered They sent me no information I had to battle my way through their customer log in process to get info but still had to call to arrange a refund They had 468 80 of my money in their account for 10 days I wonder how long this would have dragged on for had I not had the time to chase them up They claim they processed the refund on the 14th December but as a customer I don t care what AutoPink classify as processed it just matters to me when the money teaches my account so I can buy the tyres I needed from another supplier I am aware of the part I played in this situation I read the reviews and thought they must be grumpy people being too particular leaving one star and went ahead with the order Frustratingly they were only 1 75 cheaper than the company which will deliver the tyres I wanted tomorrow I ve spent way more than that in phone calls and it s taken hours and hours with nothing to show for it I would never use or refer AutoPink or any of their many sister companies all under the trading name Delticom Tyres Ltd to anyone I would advise you to stay well away and spend your hard earned money with a decent firm

Dreadful company AVOID

Dreadful company Took two weeks to arrive and stupidly I didnt check tyres before getting fitted One was damaged on side wall now going through rigmoral of getting tyre returned and replaced politely informed me I may be charged for damaged tyre - I dont think so other tyre was is over three years old Informed as fitted to the car even though they say all tyres they sell are under two years old it s basically tough All communication is painfully slow

WORST TYRE SELLER EVER AVOID AT ALL COSTS

Ordered tyres from this seller This is my second and LAST TIME Im dealing with this company They are THE WORST tyre seller ever First time I had the same experience The told me the order will be delayed than I called them they said it will be delivered monday 1str of march afetr waiting for delivery conformation I gave them a call today just to hear that there will be further delay of my order they promised me to get and update by the end of the day today 1st of march 2021 there s no any email order update what so ever I will urge everyone to refrain from ordering from this seller First of all their customer service is HORRIBLE their service agents are absolutely worthless and NOT willing to help anyone They are based un the EU and all their orders come from there In other words DO NOT BUY FROM THEM if you don t want experience the same as Im going trough I will do everything to AVOID this company

Never ever use this company

Never ever use this company or company s connected to it It may seem cheaper but its for a reason You don t get your tyres and you spend weeks emailing trying to get your money back iv still not got mine back KEEP CLEAR

sister of mytyres co uk and as bad as thier reputation

This is a sister company of Mytyres co uk and after 4 weeks of waiting I wish I had seen their reviews earlier Lets just say I think everyone is not very happy with them From that i have chosen to cancel my order I ordered from on the 18th June was mark to be expected delivery 21st June called today on the 7th July got told its a customs issue even thought dpd state they do not even have the order yet only the order information I am not willing to wait any longer and have submitted a cancellation form even that is have errors going through I would rather more for a better expirence and to actually have an order arrive when a company say s it will Waste of time and not worth using

Delivery time False advertising

So Basically they say your tyres are in stock and give you a delivery time of about a week What they don t tell you is there shipped from the warehouse overseas and get held in customs for upto 7 weeks Pointless

autopink is far from the description on

autopink is far from the description on there web site Autopink the best tire-buying service ever and getting a refund is a joke please aviod at all cost better to pay more and get the tyres you order

Nearly 3 week wait

Nearly 3 week wait Order cancelled as I can t rely on tyres being delivered before they are needed for the mot Frustrating as they claim 90 of orders are delivered within 8 working days That must include deliveries in Germany judging by the reviews on here Will not use again Would rather pay an extra few pounds for a reliable service