Ship a Car - American Auto Transport
Based on authentic user experiences
YERKIN SHIGANBAYEV
6731 reviews
N/A
7 months ago
I would give Tony Perez 0 stars if I
I would give Tony Perez 0 stars if I could He said they had their own trucks and had 2 spots on one leaving in 2 days He gave what seemed a fair price and promised to get it there by the date I needed He then sent over a contract with a pickup date 3 days later than promised meaning my car would not arrive on time I told him I could not sign because the dates were wrong and he then said I was being difficult I said I was not going to work with him and he sent a barrage of nasty texts so I blocked him The new company I decided to use texted me the next morning asking if I had decided to use AAT after all Apparently Tony had put my car on the national board at a higher price than I had agreed to meaning his price quote was not legit either and now the transporter I wanted to use was not able to get a driver because of duplicate listings I emailed Tony asking him to please take the false one down and he proceeded to create a new listing at an even higher price I have the screenshots He was actually trying to keep me from getting transport with another company How messed up is that I sent him the screenshot and told him I was going to contact the BBB which I did and other review sites so no one else has to deal with this nonsense Steer clear of Tony Perez Life is too short
Y Wong
6731 reviews
N/A
7 months ago
Tony is TERRIBLE
Tony is TERRIBLE He gave me a price and asked for more money He rather text than to answer your calls very unprofessional Do not waste your time with this company
Janardhana Krishnappa
6731 reviews
N/A
7 months ago
DO NOT ASK FOR A QUOTE
DO NOT ASK FOR A QUOTE Even though the sale didn t go through I continue a month later to get calls to the point of harassment They won t stop even when asked to do so and told there is no car to transport When I block their number they use another number EVERY SINGLE DAY Then they just hang up when I tell them not to call
Enrique Charneco
6731 reviews
N/A
7 months ago
WOULD BE ZERO STARS IF I COULD
WOULD BE ZERO STARS IF I COULD ALL AROUND WATE OF TIME TOLD ME WE HAVE TRUCK WITH SPOTS I SAID OKAY YOU RE NOT LYING RIGHT BECAUSE WE NEED TO GET HOME TO OUR REAL JOBS TEXTS ME NEXT DAY THAT PICK UP IS TODAY AND THEN CANT BE BOTHERED TO TELL ME WHAT TIME BRCAUSE THEY WERE NEVER COMING IN THE FIRST PLACE THEY DID THE SAME THE NEXT DAY TOLD ME BEFORE 5 WELL THESE LIARS DONT ANDWER THE PHONE AND NEITHER DOES ANYONE AT CUSTOMER SERVICE OR ANY OF THE 4 LINES THEY PROVIDE JUST FOR SHOW TELLS ME AGAIN NEXT DAY THAT MY VEHICLE WILL BE PICKED UP AFTER I CALLED CUSTOMER SERVICE AND SOME ONE ACTUALLY ANSWERED THE PHONE THEY SAID OOH SORRY THE TRUCK BROKE DOWN OUR FAKE REPRESENTATIVE IS ON VACATION THATS WHY HE CAN T BE BOTHERED TO ANSWER EVEN THOUGH HE TEXTED YOU THE CAR WAS GOING TO BE PICKED UP THIS DAY AT 7 30 AM SO THEY TELL AGAIN ME BETWEEN 2-4 MY VEHICLE WILL BE PICKED UP JUST TO GET ME OFF THE PHONE WELL I CALLED CUSTOMER SERVICE OVER 15 TIMES AT 4 40PM ALL THE WAY UNTIL 5 30PM NO TRUCK AND NO ANSWER FROM THIS JOKE ASS COMPANY NEXT DAY I CALL CUSTOMER SERVICE AND THEY WONT ANSWER THE CALL LINE NEXT DAY I CALL CUSTOMER SERVICE AGAIN TO ASK WHAT TIME THEY CLOSE AND THE WOMAN HAS THE NERVE TO TELL ME 5 30 PM SHE DIDNT KNOW WHAT TO SAY WHEN I SAID THAT S BULL AND YOU PEOPLE ARE LIRS SHE SAID A BUNCH OF WORDS IN ANOTHER LANGUAGE AND ABRUPTLY PUT ME ON HOLD AND DIDNT RETURN ALL BECAUSE THESE LIARS WANTED MY BUSINESS TOLD ME EVERYHTING I WANTED TO HEAR TO GET ME TO SIGN A CONTRACT THEY COULDN T EVEN HANDLE Thats not how normal people do things especially at their job And the whole company is in on it What a joke Not surprised by the bad reviews there should be more
Andrew
6731 reviews
N/A
7 months ago
This company is SCAM
This company is SCAM We lost 3000 during transport with this guys BE AWARE of it No communication at all with them
Kangs
6731 reviews
N/A
7 months ago
Overpromise and underdeliver
As other reviews said I d give this company zero stars if possible They will promise you a pick up date and time and then will come up with all sorts of excuses for why they didn t show up - the driver won t pick up the truck broke down I had taken days off work to wait for them which were wasted They don t return calls and when I tried to call them to check on status they wouldn t pick up the phone I blocked my called ID and they finally picked up Once they figured I was desperate enough they hiked up the quoted price I decided not to use them
Shannon B
6731 reviews
N/A
7 months ago
These M0r0ns don t mind harassing with
These M0r0ns don t mind harassing with spam calls and messages After repeated complaints they still dont care and keep harassing with messages at all times And when you call to ask them to remove your number from automated messages they hang up immediately when they hear the words remove my number good luck if you share your number with them
Greg Renstrom
6731 reviews
N/A
7 months ago
Can t trust this company
Can t trust this company All arrangements made no driver called for pick up as promised Left waiting with a flight to catch Do not trust what you re told Federal Trade commission should be made aware of these poor practices
Tammy Harrell
6731 reviews
N/A
7 months ago
Do not use this company
Do not use this company Following signing a contract and paying a deposit they did not contact me at all for over a week I would contact them and they d try to assure me the pickup was arranged without giving me specifics Long story short they lied to me continually my requested pick up changed without notice and total cost changed after pick up
Josh Marchese
6731 reviews
N/A
7 months ago
Very bad experience with this company
Very bad experience with this company Jorge who told would ship my 2 cars for 2500 for the first car charged 1550 and then absconded without shipping the second car Would not pick up my call or send a response to my messages