Based on authentic user experiences
Robert Hunt
6737 reviews
N/A
9 months ago
We use Avalara for our European VAT
We use Avalara for our European VAT reports and filings We ran into some challenges initially with VAT registration delays due to government bureaucracy but with the help of a senior product leader Merlin Iles-Jonas the challenges were resolved our trust in Avalara was restored and we are feeling confident about our future with Avalara as an ongoing business partner I can t thank Merlin enough for his one-on-one help and explanations
Tax manager
6737 reviews
N/A
9 months ago
Really helpful and customer minded support
Contacting the support services with issues that were solved quickly with a online meeting This is the second time Tenh has showed really fexibility and support in soving the issue for us
Oliver Simms
6737 reviews
N/A
9 months ago
We have been using Avalara VAT returns
We have been using Avalara VAT returns services so far we are satisfied from all aspects either support team technical team or VAT reporting team Highly Recommend
Natalia
6737 reviews
N/A
9 months ago
Hello Big thanks to Tenh
Hello I would like to thanks a lot Tenh for his support Thanks to his knowledge the problem has been solved quickly He advised me in very simple way what should be done in order to fix the problem It is the pleasure to cooperate with such knowledgeable person
Esteban Betancur
6737 reviews
N/A
9 months ago
Lottie from Avalara change my mind
I have changed company a few days ago because Avalara s attention was very regular I would like to highlight that recently I have communicated again and the attention of Lottie from Avalara has impressed me very efficient clear and very helpful If the attention received in the past had been like Lottie s I would certainly not have changed company
Daniel Hirst
6737 reviews
N/A
9 months ago
Gareth was extremely helpful with
Gareth was extremely helpful with sorting out an issue with an historic tax return He really put my mind at ease and was very professional
N Fowler
6737 reviews
N/A
9 months ago
I have been using Avalara for six
I have been using Avalara for six months as an Amazon seller based in UK selling to Europe and the service has been great so far It is so helpful to have a number in London that I can call to resolve any issues Adrienn has been so helpful when applying for a EORI number Thank you
Roberta Marchesini
6737 reviews
N/A
9 months ago
Tenh was fantastic
Tenh was fantastic he addressed my issue quickly and kept me in the loop with everything first person from Avalara that has actually assist me so thank you so much
Sergey
6737 reviews
N/A
9 months ago
Great experience with TAX reports
The most pleasant experience with TAX reports WE work with Avalara to report our Amazon activities Thanks for helping out and being in touch any time we need you
Sue Mac
6737 reviews
N/A
9 months ago
Iris in Customer Services was very helpful and efficient
Iris in Customer Services was very helpful and replied to my emails and answered my questions in a speedy manner If you have contact with her she is good However I have to say unlike other departments where the service was not been good at all This review is for Iris only