Based on authentic user experiences
Asad
6737 reviews
N/A
7 months ago
Fraudulent company fake company
Fraudulent company Hi Angela No one called me today I waited 37 minutes today on the call but then my break at work ended so I had end the call again I have kept a diary of pictures that I made 11 calls every call above 30 minutes that s add to well over 330 minutes of call waiting times I have shared my number in 7 emails and have requested that you guys might have a wrong digit in my number or it might be a reason that no one is calling me in the first place I have a Vodaphone contract and I get call form all over the world if even making such a huge issue on the social media still nothing happened What happened to my complaint I am going to raise this ombudsman and I need to know what is the progress with my complain Will you still register my complaint or shall I cancel my direct debits and go to courts as that is the only option left now I will go to courts and will use all this communication in the courts
David Coffin
6737 reviews
N/A
7 months ago
If looking for home insurance on an
If looking for home insurance on an empty property DO NOT USE Had a policy on direct debit cancelled if after four months and got stung with a huge cancellation fee and charges AVOID THIS COMPANY
Suzanna Clark
6737 reviews
N/A
7 months ago
I am absolutely stunned and furious I
I am absolutely stunned and furious I have just requested to make a claim on my home insurance with Home protect Avantia insurance ltd as my roof has leaked and the water has damaged 3 rooms in my house due to the recent heavy rain and I have been fobbed off and told there was not enough rainfall per hour to make a claim It has been raining for 2 weeks here in Huntingdon Cambridgeshire heavily on and off it is a total excuse to stop me claiming for the damage I am insured for on my policy The Great River Ouse which is near my house has burst its banks how much rain would be enough Buyer beware of this company and their totally ridiculous hidden clauses its disgusting I will never go with them again I cannot afford to fix my roof and as I have insurance I was not worried and now its going to rain for at least 12 hours the damage will be extensive My profile picture is from the field on my road where the river has burst its banks so you can see how much it has been raining here
Andy Ross
6737 reviews
N/A
7 months ago
Submitted a claim through trading name Homeprotect terrible experience
Submitted a claim Then decided to cancel it as the cost to make good damage was less than the excess Homeprotect refused to cancel the claim I now have a claim on my record where they have paid out zero pounds As a result my premium has gone up from 450 pounds to nearly 1000 Also don t touch the emergency cover they couldn t raise a plumber to fix a leak so had to get our own Awful Now heading to the insurance Ombudsman to try and get the non claim canceled