Avi-8nation Reviews

Hopeless service authorised repairer useless and now blocked from commenting on FB page

Bought a Avi8 watch which i like really like the look of Ordered from an Avi8 dealer and noticed a fault within days of owning it Sent the watch for repair under warranty Its been back 3 times to fix the same fault and returned unfixed They also kept the watch for months on end Avi 8 won t replace the watch or acknowledge my complaint Useless customer service useless UK repair centre Wouldn t recommend buying one Also made several bad reviews on their Facebook page and have now been blocked

Watch order is very late

Watch order is very late invalid FedEx tracking Do not know what happened to the watch Very unhappy so far

UK Consumer Rights Breach

This company is in breach of UK consumer rights and they refuse to accept it If you purchase a watch from them be aware that they will ignore your consumer rights and refuse to accept any responsibility under UK law My watch broke within the 6 month warranty of ownership and I spent 9 months going through Avi-8 s recommended repair services to no avail The watch was professionally repaired 3 times and returned to me Each time it was returned it malfunctioned again Avi-8 offered to replace the watch however I no longer had any confidence in the quality of their timepieces and requested a refund Under UK Consumer Rights law consumers are entitled to a full refund for faulty devices - however Avi-8 refuse to accept this responsibility After many emails and legal letters pointing out their breach of UK consumer rights they have stopped responding to me I would highly recommend avoiding purchasing their timepieces They are of poor quality and when something goes wrong they refuse to accept that they are legally responsible to resolve the issue

Friend regrets it I ve heard enough

My friend has a huge interest in aviation and got one of their models apparently it kept breaking and having to be sent back 2 times - best joke is they didn t even bother returning it after it was sent in the 2nd timeI can t remember anything about which one he got I don t understand anything nor care about watches but had to write this and make sure everyone s aware

I don t even want to give 1 star

I don t even want to give 1 star they are so bad they deserve zero My son ordered 2 watches they arrived at FedEx in the UK who seem to have been unable to deliver them but you can t get any help from FedEx to resolve Avi-8 provided zero assistance And now the watches are on the way back to China apparently Zero stars for customer service Now he will have to wait on a full refund

Frais de douanes surprise

Frais de douanes surprise Super

Very poor customer service

Very poor customer service - claim they can t deliver and I can t get ANY information about them because of that idiotic app Shop com Won t buy ANY products from ANY manufacturer that uses Shop com and wonder if I ll EVER get my watch

I have three that I bought on clearance

I have three that I bought on clearance from The Bay CDN retail store and I liked the look the feel was not premium but for what I paid they were alright but the timekeeping is a joke on these I lost up to 5 mins a day My Invicta automatic dive watch only loses maybe a minute or two a month So not sure what bargain basement movement they re using but they can keep them

Buyer beware - poor quality and dreadful customer service

I wish I d read these reviews before buying I bought a dual time watch recently for a trip but quickly found it would just stop randomly throughout the day It seems like a poor crown design I contacted avi-8 customer service but they were no help I now have a lemon of a watch fit for the trash