


Based on authentic user experiences
Murat Kabilov
6727 reviews
N/A
5 months ago
American healthcare approach in Germany
I was in a need for the general check-up and thanks to a friend I was recommended addressing Avi medical I had two visits to them during the first visit doctor seemed to be in a rush nevertheless they performed a medical examination the attitude was not friendly rather rude and left a feeling of getting to the next patient as soon as possible During the same visit I gave my blood sample for the analysis the assistant who took the blood was nice and friendly just as good as the staff at the reception Later the same day I ve received an email from Avi medical asking for my feedback I was honest and stated all the positive and negative sides of my experience they never reached me back to discuss what I have provided in my feedback After around a week or two I ve received the results of my blood sample in a nice pdf format in the app and I ve booked another meeting but this time I decided to choose another doctor maybe the first one just had some personal issues with me I thought during the second visit I told the second doctor about my not good experience with the first one and we went through my analysis the doctor left the impression of being a professional Later the same day I ve received an email from the clinic stating that they deleted my account no reasons given and no way of getting my test results Disappointing Then I did what I should have done before making an appointment I ve googled that clinic and found a series of articles about them written by Business Insider Germany The journalists got an access to the internal documents of the clinic which TBH shocked me I advise you googling those articles yourself a good read Now I m worried if their internal documents were leaked are there any chances that my medical data will be leaked too And I m worried if their business model of providing medical services in Germany might inspire other companies to follow the same approach
Frank
6727 reviews
N/A
5 months ago
Unprofessional
I scheduled a video appointment but the doctor didn t show up I waited for 15 minutes with no updates and then the appointment was just canceled It happened several times with different practices When I reached out they claimed the doctor connected later and that I should have waited longer This is unprofessional I won t be using their service again
Maila Manzur
6727 reviews
N/A
5 months ago
low empathy doctors
Dr Hanno Wetzel a truly charming specimen of a doctor brimming with unresolved personal issues and an impressive knack for venting his misery on patients With zero empathy and social skills that could make a rock seem approachable he s truly a shining example of what not to expect from healthcare If you re considering using this platform beware of this angry little man who seems better suited to tending to primitive wildlife than actual people And by the way if this gets deleted I ll just rewrite it Safe to say I m never using this platform again
Frederick
6727 reviews
N/A
5 months ago
Doctor didn t show up
First appointment cancelled second appointment doctor didn t show up
Christopher Hennessey
6727 reviews
N/A
5 months ago
Terrible unreliable Avoid
First visit they push the main doctor registration hard they then close the practice with no notice I went to another branch and then they kept me waiting for one hour just for the prescription The next time here they just closed earlier than the opening hours when they told me to come in for the prescription I arrived at 16 50 and it was meant to close at 18 00