Avis Reviews

AVIS Germany is literally a scam

I never though that a reputable company like AVIS would scam me like they did I rented a car in Munich for 5 days agreed rental price was in total 300 EUR A few days after returning the car I saw in me bank balance that they had charged me 45 euros Since then I am complaining and they give no answers I called them on the phone and they literally said I can t help you and they hung up Additionally 4 weeks after the rental they tried to charge me 600 euros with no explanantion After sending various emails and calling they then said it was for an item from the car was missing this was not true Luckily I didn t have enough balance in the bank It took me another 5 calls and 10 e-mails 2 3 hours of my life for them to remove the charge of 600 euros I am still waiting for the other 45 Please don t ever use this rental company once they have your card details you are doomed they will take money from yout account without explanations I am sorry for all the customers that don t check their bank balance AVIS most likely stole a lot of money fromm them Even if you realize you will expand some about 10 hours of your time to potentially recover your own money maybe not even

In Rechnung Stellung von bereits vorhandenen Sch den

After returning the car Avis send me an e-mail that there were damages to the car The damages have been there already before and I send them the list of registered damages and photos to prove it They did not answer me and debited around 1000 Euros from my account

Absolute scam Avoid at all costs

There is no need to go into details nobody reads those What you need to know is to stay away from Avis Germany at all costs Use public transport or even walk to your destination if you have to Avis will add incredibly ridiculous and unexplainable charges to your contract without your consent and even informing you which will triple your invoice Unexplainable is literal because they do not even bother to explain I have been looking at that invoice for a week and I rent cars all the time - monthly basis in multiple countries Their default reaction is you signed to contract There is no customer service no appeal process It s somehow legal scam and they just get away with it My understanding reading other reviews is Avis do not make money from renting cars their source of income is tricking customers into signing contracts which will make them charge whatever they want with no one stopping them Do you really think I would have signed that contract if you had told me that my invoice would be three times higher than what I paid at rentalcars com Like does anyone at Avis seriously think that

Our car broke down in Affi Italy

Our car broke down in Affi Italy We called the 24 7 line for service Around 12 they informed us that their colleague will be there 3-4 hours which is understandable considering you re in another country Around 4 I called again and informed us that their colleague is almost there Around 5 30 I called once again and they informed us to the colleague will not make it we should get another car rental 6pm all car rentals closed and they would provide us with a hotel reservation Waited around 8 pm and still got nothing It wasn t until 9pm that they informed us that the Italy Avis 24 7 service breakdown will pick up the case because they cannot help us Not only did they waste 9 hours that could ve been use to find an alternate solution but they gave me false information that someone will pick us up provide a reservation for our hotel and calling us back with information about getting us another replacement Get yourself a lawyer because it s a repetitive reputation of false information

Berlin airport avoid

Berlin airport avoid Screw the foreigners seems to be the name of the game here From making a reservation that doubled in price between our corporate travel site and Avis to picking up a C4 instead of the Skoda scala I was promised Guy at pickup didn t speak anything but German Car was scratched in quite a few places and not very clean which made it difficult to do the microscope inspection needed It also had an infotainment system that failed every 40 minutes or so plus the car develop a horrible shake and rattle when it hit 150km h not that high a speed on the autobahn I d say Upon return a rather surely and impolite girl decided to make her shift more interesting by trying to blame me for the scratches and a hairline fracture on a plastic hubcap Despite me having a picture of the scratch taken when we picked up the car she still insisted on a damage form I work for a company with 300000 people We have a corporate agreement with Avis and I ve got preferred status this is utterly disappointing You except this from a budget rental company in the Mediterranean not here

Dishonest company

Dishonest company The depot in Munich entered my return date wrong 17 days late and overcharge me EUR 1727 26 I have spent the last 4 months trying to receive a refund for such simple human error Every time I call the customer service say we have people working on your case and you should hear from them in the next day It s been 4 months

Abzocke bei AVIS S dafrika

F r deutsche Touristen die S dafrika mit dem Auto planen Rip-Off at AVIS SAI hired with avis airport Port Elisabeth I did inspection and there were no dents and I did this inspection in their parking lot on my own in the late evening No avis inspector was on site but when I returned the vehicle at captown the inspector went in directly to the back of the vehicle on noted a dent that one wouldn t even see unless you focus on that area and I picked up the car in the night I let them know that I hadn t bumped the car anywhere to my suprise I got invoice of 386 without a breakdown of what was done to the vehicle I am sure that no repair have been done and the next client has to pay for the same dent Unbedingt das Auto vor bernahme mit einem AVIS Mitarbeiter auf Sch den kontrollieren

Fine print change your budget

I am disappointed as I specifically saidthat I did not need more personal or luggage insurance since I alreadyhave a policy for that However on the final invoice I have 118 32 be careful with the fine print in the contract they will include all the unnecessary services in the final invoice and the charge will be much higher than the original quote