Avtex Reviews

Great customer service

Yes Avtex are expensive but they are the best I have one in my yacht just using a powered ariel and can get a better picture than any of our friends in the same marina But apart from that the customer service is super efficient and friendly I recently smashed the screen on our caravan TV and after contacting Avtex found that it could be collected repaired and returned within 5 days for 194 Craig in service department sorted that and also ensured I received a clear invoice receipt for my insurance company Great customer service all round

Great package and topnotch support

Bit late with this review but thought worthy of the time I use my Avtex In my motorhome to the max with memory key Roku input terrestrial tv satellite tv and external Avtex sound bar I did have a handful of set up issues however David in tech support was patient and more than a little knowledgable correcting each and every issue The sound bar was a great addition providing excellent solution to the rain hitting the van as well as quality sound reproduction off TV or via Bluetooth off my phone

Shocking customer service Avtex TVs

Shocking customer service Avtex TVs aren t cheap and I would have expected better than this I sent a query to customer support a week or so ago now still waiting for a response just not good enough

Excellent Service

I spent days trying to source the Avtex 27in connected TV for our new caravan to no avail I eventually contacted Avtex directly to be advised they can only sell through agents and signposted to other agents who sell Avtex you can imagine how disappointed I was that no one had the 27in until 2 days later I received a telephone call from Craig Vardon from the Sales Dep who sourced one arranged for me to pay for it through Perthsire Caravans and the next day it was delivered I am so happy with the service received from Avtex and would highly recommend this company and most certainly the customer service I received and extremely happy with my T V ThanksA Devine

Poor product - awful base- sound rattle

This was purchased because we thought the high price meant the best wrong This is for the Avtex 24 smart TV It s got lots of positive attributes not least looks picture quality and wired connectivity but there s no point in extolling them because the sound is the worse you ll ever experience It distorts terribly even at low volumes dialogue not just music with any hint of base and moreover the set frame rattles like a plastic drum with it - it s a design flaw IMO The sound is louder behind the TV than in front You ll regret buying this set because of the sound rattle there are many sets at less than half yes less than half its cost which outperform by far as a package eg sound is fine they actually come with a browser installed and come with more than just YouTube and FView A poor value substandard product Can t understand why it s stocked by many motorhome caravan retailers to be honest

Three times the price of a cheap TV

Three times the price of a cheap TV with none of the reliability Mine has had barely any use in the 23 months it has been in my motorhome yet still needed a new mother board after what amounted to less than two weeks of ordinary domestic use It still doesn t work after Avtex s finest have tried to fix it Overpriced and unreliable Don t waste your money like I did

Avtex motorhome TV

We bought a new motorhome and it has an Avtex connected HD TV as standard I have to say the sound is so bad the TV is almost unwatchable Any volume above 24 on the screen jars so badly we cannot hear any conversation Worse still any search for this issue on the net points to an Avtex sound bar

The worst picture quality of any TV we have ever had

Purchased a new 21 5 Avtex TV for our new caravan We also wanted a 12V TV for off-grid camping Once out of the box the TV looks like an absolutely lovely bit of kit but alas when we tried it the picture quality was just about the worst picture we have ever got out of a TV Don t spend your hard earned money on the name The picture was bad and the sound wasn t great either Avtex say they never get complaints Really they need to read trust pilot I won t be buying another 12V TV unless I can see it working first On the plus side they did arrange a free collection to take it back

Avtex terrible quality build

My Avtex tv has just lost the picture but sound and channels work ok Typical it s out of warranty so now Avtex want 149 to repair I only watch the tv when I use my motorhome so reckon the tv been used about 100 times If this was your tv indoors that s only 3 months use I thought these tvs were meant to be virtually unbreakable Then they had the cheek to say I could buy another one for 349 No way I will be looking for another supplier especially if after 3 months use they breakdown