Aya Reviews

Refused to send my parcel of the 10

Your item is ready to send because of the PayPal case and refund we did not send the parcel Refused to send my parcel of the 10 dresses I bought from them as I had opened up a case This is completely untrue and they stopped replying when I told them this AVOID THIS UNETHICAL SELLER

BUYERS BEWARE

BUYERS BEWARE I had an extremely negative experience of this company I returned order 3977 in May 2022 in 100 alignment with their refund policy A representative said they would refund me the dress less a restock expense 6 months later they still have not returned my refund They continue to ignore my emails Every day I write comments like this on their social media and they delete my comments and continue to not respond to my emails all the while continuing to post conscious marketing messages in their social media posts It s nauseating that they advertise as a conscious company when nothing about their ethics in doing business is actually conscious 0 out of 5 stars I would never ever buy from this company again And it seems many people have had experiences like mine when it comes to returns

I posted a negative review for this

I posted a negative review for this company previously as they straight up refused to send me the dresses i paid for Following my negative review they replied and DOXXED me with my private details on this forum Fortunately trustpilot removed it as it volated their policy This company then harrassed me on phone email message AND whatsapp saying they were sorry and they would comp me I finally replied after the FOURTH unsolicited message and agreed go removing my review following comp of my original order Then they went silent and never replied to me Considering this whole branding is eco friendly and ethical i advise potential buyers to beware because this has been the most unethical and deceptive company I have ever dealt with in my life and that includes temu Please do not support this fraudulent and abusive company

Horrible customer service

I ordered 2 dresses different style same size Small Referred to the size chart and measurements on the website Upon arrivalOne of the dresses is 10 cm smaller in waistline than stated on the website I tried to get in touch with them for a couple days sent pictures of the dress with measuring tape In response they suggested that it was too challenging for me to choose the size online and that my expectations were wrong because their dresses are made for 170-174 cm height and they send me new actuaShort story - they suggested that I ship dress back to them pay for shipping put 2 value on the package so they can avoid pay their government fees I said that I don t feel responsible for shipping cost and mistake is their so prepaid label would be great They said I should pay for return shipping and never acknowledged it s their mistake with sizing Very disappointing such an easy matter to resolve and instead of taking responsibility they tried to blame it on my ability to read and comprehend measurements

You sent the wrong size and you are

You sent the wrong size and you are taking a long time to get back to me on how to send the wrong size back and have my correct size I ordered sent out

as always

as always beautiful timeless dress and fabric love it

Beautiful materials

Beautiful materials

Even more stunning in real life

Beautiful dress Fits perfectly - looks exactly like in the pictures Love it