Ayegear Reviews

Not impressed even after an 8 year gap

Used a jacket years ago poorly made zip broke quite quickly refused exchange Thought I would give them another try given no tracking number asked twice and no response to emails Really rubbish customer service

BUYER BEWARE

I found AyeGear online and was interested in purchasing one of their jackets When I tried to contact them by email and then by phone this is what I discovered 1 Their phone number 0844 414 8315 is no longer in service 2 Their claim to be a registered company in Scotland is false Their Company Registration No 10730414 belongs to DMZ Ltd in London N1 7GU 3 I visited their address in East Kilbride and it doesn t exist There is NO shop 4 I learned that the owners are two brothers One lives in China and the other lives and works somewhere in the UK I wasn t able to get a contact number from the person I spoke to 5 I sent two emails trying to contact them and both emails went unanswered Therefore despite the professional website appearing as a successful and legitimate trader there are many unanswered questions Too many to make spending upwards of 100 on a jacket a safe bet I therefore advise you to be very careful when trading with this AyeGear Caveat emptor

Overpriced junk

Overpriced poorly made zips are just rubbish and jam all the time Durability is low - mine recently just fell apart It was a great idea which they borrowed from another company but they re just made down to a price The company doesn t claim to have a shop so why that revelation should surprise another reviewer is a mystery Their website today late July 2022 still offers a discount code for Christmas 2020 so don t expect much in the way of customer service from them My next one will definitely be a Scottvest

Order never delivered

Order never delivered despite payment being taken on 21st December and an email saying it had been sent on 22nd with a statement to expect up to 5-7 working days for delivery We ship all our orders out via registered and tracked mail to ensure you can track your package Once your item is dispatched we will notify you of your unique tracking number No such tracking was offered nor was there a response to a further email inquiry asking about tracking although there was a follow-up asking for a review - to be sent directly to the company but looking like a Trustpilot review

Not happy with the jacket for reasons

Not happy with the jacket for reasons listed in other reviews here No replies to emails from AYEGEAR Phone calls are returning the no longer in service message Retuning product anyway My credit card company is working with me I m sure shipping from here to there won t be cheap Not great

The chest zip pocket on the Ayegear

The chest zip pocket on the Ayegear T-shirt which should be the most important part is disappointingly small It can t even fit my passport or phone making it practically useless

-100

-100 Items smaller than usualNo refund after returning items No responses to messages or email Phone number out of service Avoid

Order never delivered

My order has not been delivered and no replies to my emails Their phone number is not working No way to contact them The next day after placing my order on 21st July I received an email saying Your order has now been shipped but there was no information about the delivery company nor tracking number So I sent mail to ask them but no reply I have sent 4 mails in 16 days but no answers at all I checked their company register number somehow they still exist under a different name but not so much information except that they have moved to Cardiff May 2024 According to their website they use Shopify so I will try getting help from them as I can not contact Aye Gear

I bought a vest and wore it once and

I bought a vest and wore it once and found the zipper was getting stuck I tried to ring the company and the phone number doesn t work I ve written an email to the company and there s been no response Today I m writing another email with my telephone number and god knows if they will respond if not I will have to take this to small claims Please don t make the same mistake that I made don t buy from this company