


Based on authentic user experiences
Josie Ford
6727 reviews
N/A
5 months ago
Terrible brand I hate to slander small
Terrible brand I hate to slander small businesses but I paid nearly 60 for the maxi drape orange dress it took nearly a month to arrive and it is neon orange nothing like the images and it is not maxi it just about reaches mid calf As well the quality is terrible it s soo see through and the finish is awful I ve had better dresses off shein They also didn t pay enough postage to send it to me so I was charged another 3 50 on top of my order to get this delivered Overall terrible experience and now trying to get someone to reply is taking forever when I should be entitled to a refund due to false advertising however I doubt they will honour this Again I want small businesses to do well and I will be happy to remove my reviews if they will co operate with me and fix their problem with the order so please get in contact asap
Lisa Makayi
6727 reviews
N/A
5 months ago
Just awful
Everything about them is Just awful And they don t care once they have your money kmt Don t bother and save your money ladies x
esther taiwo
6727 reviews
N/A
5 months ago
Don t buy
Don t buy Fraud This brand is a fraud I paid for a maxi white dress and it was totally see through and hardly reach mid calf I contacted them for a refund and till date there is not response
Aminu Dammy
6727 reviews
N/A
5 months ago
Absolutely awful
Absolutely awful I shouldn t have ignored the negative comments before ordering Don t purchase from shops who don t offer refund I m still waiting for my exchange the dress they sent to me was cheap material smelling and not fitting They said I could choose for an exchange spent another 5 on delivering with first class the dress no response Do not purchase from them is waist of time and money UPDATE I have received the dress on the ending of May when I returned it ending of March Took me almost 2 months Quality wasn t worth the price but can t drain my self over a scamming shop Had to report them to my insurance and Shopify If you want help email me and will able to show you the receipts and email sent so can raise more complaints and maybe close this rude and awful shop x
Rachel Jackson
6727 reviews
N/A
5 months ago
Awful quality
Awful quality nothing like the photos Not worth the money and now I m stuck with it as they don t do returns I can see why though they wouldn t make any money with all the returns they would get
Marcus Bonnie
6727 reviews
N/A
5 months ago
Terrible customer service experience
It s impossible to reach them I ordered an item Their tracking system says it s shipped but I haven t received it I ve been waiting on a response to my messages to them for days and weeks now Wondering if I got scammed
Wendy Chance
6727 reviews
N/A
5 months ago
Disappointing Purchase Poor Quality and Misleading Color Description
I recently purchased an orange dress with high hopes but unfortunately the product I received was far from what was described Instead of the expected shade of orange it turned out to be a glaring neon orange which was a significant color mismatch To make matters worse the quality of the garment was subpar The material felt thin and flimsy reminiscent of fast fashion items It lacked the durability and attention to detail that I typically associate with a well-made dress It was disheartening to see that the product seemed hastily produced as if it hadn t undergone the necessary care and processing before reaching the customers Seeking a resolution I contacted the seller to request either a refund or store credit Regrettably they outright refused leaving me even more frustrated It felt like they were disregarding my concerns and the fact that the dress did not meet the description provided The lack of customer service and unwillingness to address the issue only added to my disappointment Considering the poor quality and the misleading color I find it hard to justify the price I paid for the dress It certainly did not live up to its cost and I felt like I had purchased a factory-made item without the proper attention to detail
Shandel
6727 reviews
N/A
5 months ago
They basically just steal your money
They basically just steal your money and they dont realize their bad business practices will catch up to them I never got my package or my refund Horrible horrible company A group of us should take them to court
Anthia
6727 reviews
N/A
5 months ago
Do not order from here
Do not order from here It is a fraud website they just don t send your items and take your money I ve sent loads of emails and messaged them on instagram and they ignored me then blocked me as I wrote in the comments not to buy from here Disgusting company duno how they are still allowed to be open
Jessica Bright
6727 reviews
N/A
5 months ago
Axel clothing are fraud stars for real
Axel clothing are fraud stars for realPlease please make sure you read reviews before shopping from these Instagram shops It was only when I raised a dispute with PayPal they sent my items but I was on holiday when they delivered When I arrived I allowed for the items to be sent back to them and they are refusing to give a refund or respond to my emails 106 just down the drain I m very very upset and hurt that companies like this are out here robbing people and people still shop from them