Azshuttleselect Reviews

I would never use this company again

I would never use this company again They did not stick to my requested pick up time that was confirmed on a 130 trip to the airport I requested a 9am pickup which would give us plenty of time to get through baggage check and TSA without stress and give us time to eat lunch at the airport since we didn t eat breakfast The night before the owner Paulette leaves me a voice mail and text that she would be picking us up 10am to 10 15 She said she has another ride and can t drop us off at the 9am time that the company had already confirmed they could accomodate She would not grant us the agreed pickup time of 9am and insists she is giving us more time than we need to get to our flight She drops us off at the airport and we enter to find a long line at baggage and again a long line at TSA We arrived at the gate at the final call for boarding We nearly missed our flight due to this carelessness which would have resulted in a big expense for forfeiting our tickets and having to buy last minute tickets The owner chose to prioritize taking on another trip over keeping our agreed pickup time When an airport trip is involved there is nothing more important than timing The owner also stated in the voice mail that there is a required cash tip of 25 due to her at dropoff but 20 is ok This is unprofessional and no you can t require a tip Tips are based on the quality of service delivered AZ shuttle select puts greed ahead of service

Amazing service and great service

I googled shuttles to find a way to get from Phoenix airport to my parents in the Tuscon area without having to rent a car My wish was to surprise my Dad on a special milestone birthday In working with Paulette I happened to mention my plan and she was immediately enthusiastic offered suggestions for how we could make the most of the surprise and was an integral part of making this the most memorable birthday that my Dad may have ever had Besides her honest prompt and professional demeanor she helped to execute the surprise The tears from my Dad were priceless and I will never forget the dedication and care she took toward what should have been a typical job for her Paulette made this a next-level experience and contributed to one of my Dad s best memories Thank you Paulette and AZ Shuttle of Phoenix

Excellent driver

Amazing service and great service I have traveled all over the country and look forward to getting picked up by them They are like family

Excellent service

Very excellent

Outstanding shuttle service

Outstanding shuttle service Do not use any other shuttle I wish they were everywhere Expect to be treated as a VIP because you will be Thank you Paulette

I had to arrange transportation for my son

I had to arrange transportation for my son to get to Sedona - thank God I was put in contact with AZ SHUTTLE Paulette amd Anthony were unbelievably accommodating and great to work with Treating our son like their own And keeping us both updated through text and phone calls during drop off and pick up I also love that they sent a picture of the driver as well as the van he was driving I travel a lot for work and arrange travel for many others and I literally have never come across a company and two people so genuine and honest and so amazing to work with Thank you AZ Shuttle

Professional

Professional on time and very efficient and friendly

I was fortunate to find this company

I was fortunate to find this company for my needed travel to the airport recently They definitely go the extra mile to make sure their customers receive the best service I will be using them for all my travel in the future