


Based on authentic user experiences
Lola Straton
6732 reviews
N/A
5 months ago
Worse Customer Service
We purchased a display from this company and have not received any response from customer service regarding our inquiries We are unsure if we will ever receive the display we paid for This lack of communication and service is highly disappointing and unprofessional
Saaramaija rawski
6732 reviews
N/A
5 months ago
The recall action is a sham
The recall action is a sham Babboe management should face criminal charges for what they put us bakfiets owners go through A negative review scale should be invented for Babboe because they belong to a different league one star is waaay to much for this company
Kitty
6732 reviews
N/A
5 months ago
Worst experience ever
After 6 months of not being able to use the bakfiets due to security issues now Babboe does not appear to be responsible of anything and do not even compensate us for all the inconveniences Do not ever buy anything from Babboe
Jonathan
6732 reviews
N/A
5 months ago
We have been waiting 1 5 months for
We have been waiting 1 5 months for them to pickup and return our bike so we can get a new one Westerman logistics that they are using for this assignment are not pickup up their phone and Westerman are saying that they will pick up the bike asap Ive told Babboe about the problem and they are doing nothing about it Just leaving a note in the case
Marianna Teixeira
6732 reviews
N/A
5 months ago
A company of thieves
A company of thieves I requested to return my bike within the 14-day return period last January The bike was taken away only in August while every month I was paying installments for it At the end of August the return of the bike is confirmed yet in October I keep paying installments for it as Babboe doesn t bother about notifying SprayPay that there was a return I m already over 500 EUR just invested into your company and have no idea how long else it s going to last before I get my money back and have those direct debits stopped You are the most miserable merchant on the market and nobody should ever make any business with you
Fiorella Sparta
6732 reviews
N/A
5 months ago
Babboe stole my bike
Babboe stole my bike They picked it up as part of recall and I was supposed to get a new one Almost 3 months have passed and no clue how I can get a new bike
Anakadji
6732 reviews
N/A
5 months ago
Award for worst company of the year goes to Babboe
They picked up my bike 4 months ago and now claim that they cannot find it in the system hence I am not getting my recall voucher Before this the bike was only one year old and already needed three repairs The last repair happened in the period that the recall was already being planned where they actually broke the bike but refused to refund the repair appointment I paid for as the bike was to be replaced soon anyway Interesting definition of soon as this was in february and we are now at the end of October
Mas Muniroh
6732 reviews
N/A
5 months ago
Bakfiets was part of recall but no new
Bakfiets was part of recall but no new bike provided It s been months of waiting where the cargobike has already been collected with no replacement and then months and months of waiting Apparently a certificate for a free accessory in the form of a bike lock bag is supposed to make up for waiting for months without getting a bike
Clara
6732 reviews
N/A
5 months ago
I am outraged
I am outraged this will have repercussions We have received and email of date and time frame of mechanic appointment Guess what Nobody came Are these people for real Do they know what s customer service I have to sit on my ass at home all afternoon and waste it really I am calling them tomorrow and they will get a mouthful from me
Fotini Karkabouna
6732 reviews
N/A
5 months ago
Worst bike ever
Worst bike ever Have not heard anything from Babboe in 6 months or more and the danish departement just refers to the dutch company Have not used the bike for more than a year due to the recall What a waste of money