Babboe Reviews

Worst experience ever

After 6 months of not being able to use the bakfiets due to security issues now Babboe does not appear to be responsible of anything and do not even compensate us for all the inconveniences Do not ever buy anything from Babboe

We have been waiting 1 5 months for

We have been waiting 1 5 months for them to pickup and return our bike so we can get a new one Westerman logistics that they are using for this assignment are not pickup up their phone and Westerman are saying that they will pick up the bike asap Ive told Babboe about the problem and they are doing nothing about it Just leaving a note in the case

A company of thieves

A company of thieves I requested to return my bike within the 14-day return period last January The bike was taken away only in August while every month I was paying installments for it At the end of August the return of the bike is confirmed yet in October I keep paying installments for it as Babboe doesn t bother about notifying SprayPay that there was a return I m already over 500 EUR just invested into your company and have no idea how long else it s going to last before I get my money back and have those direct debits stopped You are the most miserable merchant on the market and nobody should ever make any business with you

Babboe stole my bike

Babboe stole my bike They picked it up as part of recall and I was supposed to get a new one Almost 3 months have passed and no clue how I can get a new bike

Award for worst company of the year goes to Babboe

They picked up my bike 4 months ago and now claim that they cannot find it in the system hence I am not getting my recall voucher Before this the bike was only one year old and already needed three repairs The last repair happened in the period that the recall was already being planned where they actually broke the bike but refused to refund the repair appointment I paid for as the bike was to be replaced soon anyway Interesting definition of soon as this was in february and we are now at the end of October

Bakfiets was part of recall but no new

Bakfiets was part of recall but no new bike provided It s been months of waiting where the cargobike has already been collected with no replacement and then months and months of waiting Apparently a certificate for a free accessory in the form of a bike lock bag is supposed to make up for waiting for months without getting a bike

I am outraged

I am outraged this will have repercussions We have received and email of date and time frame of mechanic appointment Guess what Nobody came Are these people for real Do they know what s customer service I have to sit on my ass at home all afternoon and waste it really I am calling them tomorrow and they will get a mouthful from me

Worst bike ever

Worst bike ever Have not heard anything from Babboe in 6 months or more and the danish departement just refers to the dutch company Have not used the bike for more than a year due to the recall What a waste of money