


Babouris Cambridge Award-Winning Property Lettings and Management for HMOs
Based on authentic user experiences
Anonymous
6732 reviews
N/A
6 months ago
Absolutely terrible handling of issues
Absolutely terrible handling of issues Houses filthy on our arrival and poor communication An attempt was made to shift blame onto the company that they took over from but two weeks in and still no cleaners Every issue reported is met with evasion This is disgraceful They have hung up on me when trying to report issues
M T
6732 reviews
N/A
6 months ago
Don t rent with this company
Terrible communication you can t speak to anyone on the phone their office is within g a shared workspace that has different opening hours to the ones on their website they will happily break your contract and take no blame for the issues they cause This company is a joke
Em
6732 reviews
N/A
6 months ago
Really poor letting company
Really poor letting company Properties are poor quality and not well maintained and the cleaners spend less than half an hour cleaning shared areas including the kitchen and bathrooms which means they are never actually clean Now trying to get reviews taken down Would not recommend
NM
6732 reviews
N/A
6 months ago
Don t rent to Babouris it s a NIGHTMARE To the landlords don t ever rent your
To the landlords don t ever rent your house to this letting agent I have a very very bad experience when I let my property to them They were nice at the beginning and then they will avoid you if try to contact the owner I struggled to get my property back until I complained to PRS then they helped me to get my property back The letting agent left my house in a very bad condition the contract was not clear and he didn t even followed He will not communicate to you he will avoid you and all the staff in the office always give alibis The letting agent doesn t pay the rent on time and there are months they don t pay You will get sick because of stress I complained four times to PRS and PRS decisions were in favour of me and the letting agent needs to pay the penalties To the tenants don t ever ever rent to this company it s nightmare and not worth your money The rent is expensive he will let the tenants clean the house instead of sending the cleaner which is not in your contract If you request to change or repair he may not change or just ignore and it s difficult to communicate with him They have a very bad reviews You can find a better trustworthy and professional agent This letting agent is a nightmare and a dishonest person To the landlord and tenants if you have some problems and issues with this letting company I encourage you to complain to PRS This letting company should not be allowed to run this kind of business they don t have the credibility
Lauren Hazle
6732 reviews
N/A
6 months ago
DEPOSIT NOT RETURNED
Terrible company the house looked abandoned when we moved in had numerous problems whilst living at the property including no water no lighting in any corridors numerous breaks that take ages to get fixed and even after leaving the property we are still facing problems and haven t been given our full deposit even though we left the property in a far nicer state than we found it AVOID AVOID AVOID
Customer
6732 reviews
N/A
6 months ago
Avoid avoid avoid
My daughter was a tenant at a Babouris property last year in her second year at university in Cambridge On arrival at her accommodation we were shocked to find the house a complete state The kitchen was a mess there was mouldy food in the fridge and one of the bedrooms looked like someone had been squatting there it was filthy old clothes lying around empty beer cans and an awful smell Needless to say my daughter and her friends could not move in My daughter hated living in the house and was so happy when moving out day came around We made sure to clean all communal areas and her room thoroughly leaving the property in a much better state than it was when we arrived Unfortunately Babouris claimed that the house needed a deep clean and kept 130 of my deposit The invoice they provided for the company that carried out this supposed clean doesn t even exist on companies house Alex doesn t reply to any emails and the whole company have been awful to deal with I would recommend that anyone avoids any property being rented by this company